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Multiplica

Consultoría global de estrategia y tecnología

Senior Service Designer

UX ResearchConfirmed live in the last 24 hours
Full-timeLima, PeruNo salary listed

About the Job

Requirements

  • At least 3 years of experience in a service designer role.
  • Knowledge of strategic user research and design research.
  • Knowledge of process mapping, journey design, and service blueprint design.
  • Knowledge of tactical user research and user experience research.
  • Knowledge of user interface design and interaction design for web and apps.
  • Knowledge of designing and implementing digital services for web and apps.
  • Knowledge of designing and implementing analogous services.
  • Knowledge of quantitative research.
  • Experience with business-to-consumer and business-to-business digital initiatives.
  • Experience working with digital product teams.
  • Knowledge of customer experience.
  • Deep knowledge of research methodologies and techniques for obtaining qualitative and quantitative data.
  • Experience using digital tools that facilitate and enhance the service design process, such as Jira, Miro, Mural, Notion, Figma, or VideoAsk.
  • Communication, argumentation, autonomy, and stakeholder management skills.

About the Company

Multiplica

Consultoría global de estrategia y tecnología

Multiplica helps organizations evolve digitally by blending strategy, design, technology, and artificial intelligence to create business-ready experiences. It works at the intersection of strategic thinking and execution, designing with intelligence, building with excellence, and delivering results that operate and scale. The team integrates with client groups to simplify complexity and turn digital opportunities into tangible impact. With 25+ years of experience, it operates in 9 cities worldwide and has completed over 3,500 projects across multiple sectors. The goal is to convert digital opportunities into measurable business value while maintaining a human-centered approach.

Company size
201-500
Company stage
Not listed
Total funding
Not listed
Headquarters
Argentina
Founded
2000

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