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Texas Roadhouse

Restaurant chain serving hand-cut steaks

Assistant Service Manager

Food & Beverage Operations ManagementConfirmed live in the last 24 hours
Full-timeNew London, CT, USAIn-person

About the Job

Requirements

  • Ability to oversee Front of House service and side work.
  • Ability to enforce employment policies and provide or oversee thorough employee training.
  • Ability to provide hands-on restaurant supervision, including assisting with serving, hosting, and cooking as needed.
  • Ability to develop employees and assistants and cross-train employees.
  • Ability to oversee scheduling of designated departments as directed by the Service Manager.
  • Ability to develop sales promotions and conduct alley rallies as directed by the Service Manager.
  • Knowledge of Responsible Alcohol Service training requirements and safe food handling procedures.
  • Ability to maintain restaurant cleanliness and guest safety, control guest flow, and assist with liquor inventory and ordering.
  • Ability to assist the Local Store Marketer with building sales.

Responsibilities

  • Oversee Front of House service and approve Front of House side work.
  • Work during peak business times to set the pace in the Front of House.
  • Visit all customer tables to gather insights and assist the Service Manager in developing a sales strategy to improve customer experience and drive sales.
  • Lead by example to develop employees and assistants and help cross-train employees.
  • Oversee scheduling for designated departments as directed by the Service Manager.
  • Develop sales promotions and conduct alley rallies as directed by the Service Manager.
  • Manage compliance with Responsible Alcohol Service training requirements.
  • Maintain safe food handling practices, restaurant cleanliness, and guest safety.
  • Help control guest flow and assist with liquor inventory and ordering.
  • Assist the Local Store Marketer with building sales and maintain the restaurant's culture and core values.

About the Company

Texas Roadhouse

Restaurant chain serving hand-cut steaks

Texas Roadhouse serves affordable, hand-cut steaks with made-from-scratch sides in a lively, family-friendly setting. Guests order dine-in meals featuring staples like the 6-ounce sirloin, enjoying a hospitable, people-first atmosphere. The chain has expanded from a regional concept to a national and international presence, aided by an IPO in 2004, by delivering consistent value and quality. Its goal is to keep growing while maintaining reasonable prices and high-quality, scratch-made food, offering a dependable dining experience for families and communities.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Louisville, KY
Founded
1993

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