Diptyque

Parisian luxury fragrance house and candles

Sales Administration Manager

Logistics & TransportationConfirmed live in the last 24 hours

Full-timeParis, FranceNo salary listedIn-person

About the Job

Requirements

At least three years of sales administration experience within a commercial and international department.
Teamwork and interpersonal ease.
Organization, responsiveness, autonomy, and adaptability.
Knowledge of Incoterms and inventory management using LIFO and FIFO.
Experience with an enterprise resource planning system and proficiency with Microsoft Office.
Excellent spoken, written, and reading English proficiency.

Responsibilities

Enter orders.
Check prices and available inventory.
Manage batch freshness.
Send confirmations to clients.
Manage orders for preparation.
Track order preparation and collection with the warehouse.
Track client transport.
Manage invoicing.
Provide regular reporting to the sales department and clients.
Manage disputes.
Control inventory and products under allocation.
Track sanitary registrations for perfumes and cosmetics in the assigned region.
Coordinate requirements with the marketing department and suppliers.
Anticipate registrations for new products.
Manage payment collections.
Remind customers of payment due dates.
Send payment reminders.
Track payment allocations with the accounting department.

Desired Qualifications

Experience in the luxury industry.

Born in exuberant, ebullient Saint Germain, Paris, in 1961, Diptyque is a creator of evocative perfumes for the self and the home, scented skincare products and desirable decorative objects. Striking a balance between reverie, nature and art, Diptyque extends an invitation to step inside a universe replete with creations that set the imagination free to wander.

Au sein du département Administration des Ventes et rattaché(e) au Responsable Service Client, vousserez garant(e) de la gestion des commandes sur le Travel Retail Grand Export de la saisie à la livraison.

Description de poste :

Administration des ventes export

Saisir les commandes

Vérifier les prix et les stocks disponibles

Gestion de la fraicheur des lots

Envoyer les confirmations aux clients

Gérer les mises en préparation

Suivre les préparations et les enlèvements avec l’entrepôt

Suivre le transport client

Gérer la facturation

Réaliser un reporting régulier au service commercial et aux clients

Gestion des litiges

Contrôle des stocks et des produits sous allocation

Suivi des enregistrements sanitaires sur la zone (parfums et cosmétiques)

Suivre les besoins avec le service marketing et les fournisseurs

Anticiper les enregistrements pour les nouveaux produits

Suivi des paiements

Gérer les recouvrements

Rappeler les échéances

Effectuer les relances

Suivre les lettrages avec le service comptabilité

Profil recherché :

Issu(e) d’une formation commerciale et/ou administrative, vous disposez d’une expérience de 3 ans minimum en administration des ventes au sein d’un département commercial et international, idéalement dans l’univers du luxe.

Esprit d’équipe et aisance relationnelle

Organisé(e), réactif(ve), autonome et adaptable

Maîtrise des incoterms et de la gestion des stocks en LIFO et FIFO

Expérience d’un ERP et maîtrise du pack office

Excellente maîtrise de l’anglais (lu, écrit et parlé)

Diptyque is committed to diversity in all its forms and considers each application carefully.

About the Company

Diptyque

Parisian luxury fragrance house and candles

Diptyque is a luxury fragrance and home-scent brand that started in Paris in 1961. It began as a chic shop selling fabrics and decorative items and grew into a label known for scented candles and eau de toilette. Its products work by combining traditional craftsmanship with scent design: candles release distinctive aromas when lit, and perfumes blend notes to create a signature fragrance. The brand differentiates itself through its artistic heritage, long-running story, and Parisian aesthetic—born from designers and artists, not just a mass-market label—and by maintaining a strong sense of identity tied to textiles, travel-inspired scents, and refined packaging. Diptyque aims to offer high-quality, story-driven fragrances and home scents that complement a sophisticated lifestyle, while expanding its global presence and preserving the founders’ creative vision.

Company size: 1,001-5,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Paris, France
Founded: 1961

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