Product Designer

Salary Range: 30000 to 42500 (Currency: EUR) (Pay period: per-year-salary)

Are you looking for a new challenge?

Fancy helping us shape the future of motor insurance?

Prima could be the place for you. 

Since 2015, we’ve been using our love of data and tech to rethink motor insurance and bring drivers a great experience at a great price. Our story began in Italy, where we’ve quickly become the number one online motor insurance provider. In fact, we’re trusted by over 5 million drivers. And now we’re expanding to help millions more drivers in the UK and Spain.

To help fuel that growth, we need a Product Designer to join our Claims team.

Customer Support and Conversion teams, where design, service thinking, and continuous improvement come together to empower our Support teams in Italy, Spain, and the UK and deliver outstanding help to our customers.

Excited to make an impact? Here are the details.

What you’ll do

Analyze user needs through interviews, workshops, and shadowing sessions with both internal teams and end customers
Map workflows and pain points, identifying inefficiencies and opportunities across processes like policy management, support interactions, and underwriting flows
Design clear and intuitive interfaces that simplify complex tasks such as reviewing documentation, managing customer cases, or supporting operational decisions
Create wireframes, interactive prototypes, and mockups to test and validate solutions early with real users
Ensure accessibility and usability, following UX best practices and internal guidelines
Translate usage data and metrics (e.g., error rates, completion times, frequency of use) into actionable design decisions 

What we’re looking for

Portfolio: A portfolio that demonstrates deep expertise in UX/UI designs, design thinking, creation of user flows with variable complexity
Data mindset: Comfortable reading analytics dashboards, understanding funnels and translating data into actions
Tools: Proficiency in Figma (Auto Layout, Variants, Tokens, Component Libraries). Knowledge of prototyping and handoff best practices
Accessibility: Awareness of accessibility standards (WCAG) and ability to design components and patterns that meet those standards
Language: Fluency in English is required

Nice-to have

Familiarity with A/B testing platforms and experimentation frameworks
Previous experience designing management software, chatbots, and basic knowledge of CRM/customer service tools
Previous experience designing conversion flows
Knowledge of basic understanding of how design components are implemented in code

🏁 Grow with us: We may move fast at Prima, but we move together. Get access to learning resources, mentorship and a growth plan tailored to you.

🌈 Thrive and perform: Your best work begins when you feel your best. Enjoy private healthcare, gym discounts, wellbeing programs and mental health support.

Think you’re a match? Apply now.

At Prima, we celebrate uniqueness. If you don’t meet every requirement but are passionate about this role, we still want to hear from you. Innovation thrives on diverse perspectives.

Prima is proud to be an equal opportunity employer. Need accommodations during the process? Email us at [email protected]. Let’s build the future of insurance, together.