Full-Time
Regional HR Business Partner
Senior Market People Leader
Wonder
1,001-5,000 employees
Multi-brand fast-casual dining with delivery
Compensation Overview
$108.5k - $128.5k/yr
No H1B Sponsorship
Pennsylvania, USA
Hybrid
Residency within Pennsylvania is required, with extensive regional travel.
Bachelor's
 People & HR (1) |
|---|
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- A bachelor's degree in Human Resources, Business Administration, or a related field.
- At least 8 years of progressive Human Resources Business Partner experience, including significant experience supporting multi-unit operations in quick-service restaurants, food and beverage, hospitality, or retail.
- The ability to translate people strategy into scalable initiatives that drive business outcomes.
- Experience operating as a senior-level individual contributor with strong cross-functional influence.
- The ability to anticipate needs, diagnose problems, and drive scalable solutions.
- A strong analytical mindset and the ability to interpret trends and turn insights into action.
- Knowledge of employment laws and compliance considerations across multiple states.
- Strong communication, relationship-building, and influencing skills with leaders at all levels.
- Comfort working in a fast-paced, high-growth environment with competing priorities and evolving structures, processes, and practices.
- Serve as the primary strategic Human Resources partner to Regional Vice Presidents and Market Operations Directors across multiple markets.
- Recommend, translate, and execute people initiatives aligned with operational goals, including workforce planning, leadership capability, retention, and culture.
- Anticipate emerging needs and challenges and proactively offer solutions.
- Use data, trends, and insights to inform decisions and create interventions that scale across regions and store formats.
- Influence leadership toward effective long-term people decisions through judgment, business acumen, and operational understanding.
- Own work end to end across strategic planning, project execution, and tactical tasks supporting daily operations.
- Drive and support enterprise initiatives, including performance cycles, compensation reviews, organizational design changes, and Human Resources system launches, while ensuring field execution and adoption.
- Build repeatable, scalable processes that reduce manual work for stores and improve consistency across regions.
- Establish rhythms, standards, and operating mechanisms that ensure consistent Human Resources support across regions.
- Diagnose operational and people challenges, including turnover, staffing models, leadership gaps, and team effectiveness, and develop targeted scalable solutions.
- Partner with field leaders to design and execute workforce plans covering staffing strategies, labor optimization, performance management, and leadership bench development.
- Implement interventions that improve operational readiness, strengthen leadership performance, and reinforce organizational health across markets.
- Use analytics and dashboards to generate insights and make data-backed recommendations that improve workflows, shift behaviors, and influence long-term strategy.
- Serve as the escalation point for complex employee relations matters across multiple districts.
- Guide leaders in applying policies, values, and leadership behaviors consistently.
- Shape and reinforce programs that enhance engagement, build teamwork, and reduce avoidable employee friction.
- Partner with Talent Acquisition on hiring strategies, forecasting, and capability planning for leaders and hourly teams.
- Support and influence leadership development, succession planning, career pathing, and bench readiness for multi-unit operations.
- Coach leaders to improve decision-making, communication, and team leadership effectiveness.
- Ensure practices comply with federal, state, and local requirements across a multi-state footprint.
- Partner cross-functionally to execute core Human Resources programs, including benefits, compensation, accommodations, investigations, and performance cycles.
- Apply risk judgment to protect the business while maintaining trust and fairness across teams.
- Lead people-related components of change involving new market expansion, organizational design shifts, process improvements, or structural realignments.
- Diagnose operational inefficiencies and create scalable Human Resources processes that support growth and reduce complexity for leaders.
- Influence field adoption of new tools, systems, and workflows through communication and partnership.
Wonder operates fast-casual dining and delivery by housing multiple chef-driven restaurant concepts under one storefront. Its model serves high-quality dinners that customers can dine-in, pick up, or order for delivery via a single platform. In 2024 it acquired Blue Apron, using its meal-kit and DTC customer base to expand its ecosystem and unify diverse menus under one roof. Its goal is to capture a large share of at-home and fast-casual dining by offering premium meals through physical locations and a streamlined delivery experience.
Company Size
1,001-5,000
Company Stage
Late Stage VC
Total Funding
$2.8B
Headquarters
New York City, New York
Founded
2018
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Simplify's Take
What believers are saying
- On July 16, 2026, Wonder raised $650 million at a $9 billion valuation.
- Wonder and Serve Robotics launched Grubhub robot delivery in Chicago, Los Angeles, and Alexandria.
- Wonder opened Bowie, Gaithersburg, and Port Washington locations in August 2026.
What critics are saying
- Wonder still needs a 2027 IPO after burning $3 billion on expansion.
- Integrating Blue Apron, Grubhub, Blue Ribbon, and Salt Hank's strains operations and margins.
- A failed 2027 IPO blocks funding and forces a brutal contraction.
What makes Wonder unique
- Marc Lore combines Grubhub, Blue Apron, and 25-plus chef brands inside one platform.
- Wonder's brick-and-mortar food halls, not ghost kitchens, blend dine-in, pickup, and delivery.
- Acquisitions like Blue Ribbon Fried Chicken and Salt Hank's extend proprietary menu control.
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Benefits
Competitive Salary Package
Equity and 401K matching
Medical Plan
Dental Plan
Vision Plan
Company News
Wonder has acquired Salt Hank's, the New York sandwich shop known for its cult-favourite French Dip. The brand will join Wonder's platform beginning this autumn, starting at Wonder's Upper East Side location. The partnership aims to expand access to Salt Hank's signature sandwich whilst preserving its quality. The French Dip features dry-aged prime rib, caramelised onions, melted provolone, horseradish aioli and au jus on a French demi baguette. Chef Daniel Rubenfeld will join Wonder to oversee Salt Hank's culinary direction. Co-founder Henry Laporte will continue partnering with Wonder to guide the brand's growth, whilst co-founder Ian Henderson-Charnow remains involved as an adviser. The original Bleecker Street location will continue operating. Customers can order through Wonder's app for pickup and delivery.
Salt Hank's, the viral French dip shop, is now owned by ghost kitchen company Wonder. It's the growing company's second restaurant acquisition after Blue Ribbon Fried Chicken earlier this year Aug 20, 2026, 7:30 AM PDT Salt Hank's Nadia Chaudhury is a born-and-raised New Yorker who is the deputy editor for Eater's Northeast region and Eater New York, was the former Eater Austin editor for 10 years, and often writes about food and pop culture. West Village French dip sandwich sensation Salt Hank's has been acquired by ghost kitchen food hall behemoth Wonder. This means the physical restaurant and its entire branding and menu have been sold to the company. Starting in the fall, Salt Hank's hefty beefy sandwich will be available for pickup and delivery from Wonder's Upper East Side location. Sometime after that, it'll expand to other locations in the city. As part of the acquisition, Salt Hank's co-founders Henry Laporte (the titular Salt Hank) and Ian Henderson-Charnow will both work with Wonder in some capacity. Salt Hank's chef Daniel Rubenfeld is joining the Wonder team The deal was finalized on Friday, August 14; a rep for Wonder wrote to Eater that "the financial terms of the transaction are not being disclosed." The sandwich shop will be serving at the U.S. Open this summer. Laporte, Henderson-Charnow, and Rubenfeld opened Salt Hank's in June 2025 with a single-item menu that became so popular that people were waiting in long lines for the sandwich to the point that there's a live feed. Earlier this year, Wonder acquired NYC-based brand and East Village restaurant Blue Ribbon Fried Chicken. The company's food lineup includes fast-casual spots from chefs like Esther Choi and Marcus Samuelsson and NYC restaurants such as Di Fara Pizza and SriPraPhai Thai. Marc Lore, an e-commerce billionaire, opened Wonder in NYC in 2023, and it's grown to around 153 locations along the East Coast, with 25 in New York City and many more to come. The company is gearing up for an IPO launch in 2027. Eater NY. All your essential food and restaurant intel delivered to you
Serve Robotics adds Grubhub to delivery network as Diligent rolls out Moxi 2.0. Discover more Artificial Intelligence Applications Material Handling Solutions Serve Robotics is expanding its autonomous delivery network through a new partnership with Grubhub, while its Diligent Robotics subsidiary begins rolling out the next generation of its Moxi hospital robot across the United States. The Grubhub agreement adds a third major delivery platform to Serve's network alongside Uber Eats and DoorDash, increasing the number of restaurants and orders available to its autonomous sidewalk delivery fleet. Robot delivery through Grubhub is beginning in Chicago, Los Angeles and Alexandria, Virginia. More than 100 participating Grubhub merchants in Chicago and nearly 200 in Los Angeles are included initially, with additional restaurants expected to join over time. Wonder, the food technology company that owns Grubhub, is also introducing Serve robot delivery from its Alexandria location. Ali Kashani, co-founder and CEO of Serve Robotics, says: "Not long ago, its robots were delivering dinner in a handful of neighborhoods. Today, they're rolling into new cities from San Jose, California's third largest city, to Washington, DC, the nation's capital. Their hospital cousins, its new Moxi robots, are showing up in health systems across the country. Discover more Automation Consulting Service Engineering & Technology "Welcoming Wonder and Grubhub to our network is the clearest signal yet of where we are headed. Every new partner puts more robots to work, and every delivery makes the whole fleet smarter." PJ Poykayil, EVP of customer delivery operations at Wonder, says: "At Wonder, Robotics & Automation News is constantly looking for ways to make the customer experience more convenient and reliable. "Its partnership with Serve brings autonomous delivery to Grubhub customers in Chicago, Los Angeles, and Alexandria, while also enabling robot delivery from Wonder's Alexandria location. "As we continue to grow, partnerships like this help us expand delivery options, improve efficiency and create a more seamless mealtime experience." Serve expands to Washington and San Jose. Alongside the Grubhub agreement, Serve is expanding its geographical footprint with launches in Washington, DC and San Jose, California, both in partnership with DoorDash. The two additions become Serve's seventh and eighth major US markets and join Los Angeles, Chicago, Atlanta, Dallas and Miami. Serve says its robots have already completed their first month of deliveries in San Jose, its first Bay Area market. In Washington, robots are operating in Dupont Circle and parts of downtown, with Talkin' Tacos among the early restaurant partners. The company is also introducing its first "micro depots" in Miami. The smaller facilities are designed to handle robot staging, charging, dispatch and maintenance without the build-out required for a full-scale operating site. Serve says the model should allow it to enter high-demand neighborhoods more quickly and at lower cost. Another new product, Beacon, is intended to simplify connections between restaurants and Serve's delivery robots. The standalone countertop device uses built-in cellular connectivity to alert restaurant staff when a robot arrives for a pickup. It requires only a power connection and does not require restaurants to install another tablet or make changes to their existing back-of-house systems. Serve says Beacon could extend autonomous delivery to restaurants whose existing systems cannot easily integrate with its platform. Diligent begins Moxi 2.0 rollout. At the same time, Diligent Robotics, which Serve acquired in 2026, is beginning deployments of its Moxi 2.0 mobile manipulation robot to hospitals across the US. Initial deployments include Endeavor Health Edward Hospital in the Chicago area, Providence Saint John's Health Center in Los Angeles and Children's Hospital Los Angeles. The new platform incorporates five years of operational experience from Moxi deployments at more than 25 US hospitals. Moxi 2.0 includes 10 times more onboard computing capacity and perception processing that Diligent says is 10 to 15 times faster than the previous generation. The robot also gains upgraded cameras, sensors and storage, improved autonomy and edge-case recovery, redesigned handles and ergonomics, and up to 18 hours of daily operating time. It can operate for up to nine hours at a time and charges 30 percent faster. The compute platform uses Nvidia A2000 hardware. Development also uses the Nvidia Isaac Sim open simulation framework and elements of Nvidia Cosmos open world models, including its 3D lidar tokenizer. Andrea Thomaz, founder and CEO of Diligent Robotics, says: "Today Robotics & Automation News is deploying its most sophisticated physical AI platform yet. "Hospital hallways are some of the most dynamic environments a robot can operate in, full of fast-moving people, doors, and carts, all in tight spaces. To operate safely in that world, its first-generation platform often had to move conservatively. "Moxi 2.0 is built with the compute, sensors and models to reason about that complexity in real time, so Moxi can move with more confidence without compromising safety." Diligent introduces robotic world model. Moxi 2.0 also introduces what Diligent describes as a robotic world model, which forms part of a learning system designed to improve robots using experience collected across the deployed fleet. Data gathered by robots operating in hospitals feeds into Diligent's cloud training infrastructure, allowing the company to refine models for navigation, task execution and recovery from unusual situations. The cloud infrastructure is developed with Amazon Web Services, with Diligent training the World Model using Amazon SageMaker HyperPod. T-Mobile for Business is also working with Diligent on network access in hospitals and planning for future private 5G deployments. Safety and autonomy functions continue to run onboard the robot, allowing Moxi to complete tasks without Wi-Fi. Cellular connectivity provides a fallback in areas where hospital networks have limited coverage. Diligent says the next-generation platform requires no changes to existing hospital infrastructure. Omkar Kulkarni, chief innovation and transformation officer at Children's Hospital Los Angeles, says: "Moxi has become an integral team member at Children's Hospital Los Angeles. "Since Moxi joined its team, it has completed more than 40,000 deliveries, representing over 16,000 hours of work that its staff didn't have to spend transporting supplies and medications across the hospital. "We expanded our Moxi fleet from two to three robots over time, and utilization continues to grow, increasing more than 10 percent in the second quarter alone. Our nursing leaders and pharmacy team appreciate that we're investing in technology that allows team members to work at the top of their skill set." Serve says it has deployed more than 2,000 robots across the US and supports deliveries from more than 4,000 restaurants. Its acquisition of Diligent extends the company's operations from outdoor autonomous delivery into indoor hospital service robotics.
Wonder, Serve Robotics partner to expand autonomous delivery on Grubhub. Robot delivery is coming to Chicago, Los Angeles and Alexandria, Virginia, including Wonder's Potomac Yard location. Photo: Wonder August 17, 2026 Wonder Group Inc. is teaming up with Serve Robotics Inc. to bring autonomous sidewalk delivery to the Grubhub marketplace in Chicago, Los Angeles and Alexandria, Virginia, the companies announced Monday. The partnership marks Wonder's first collaboration with Serve and introduces robot delivery to Grubhub customers in the three markets. It also brings robot delivery to Wonder's Potomac Yard location in Alexandria - the multi-concept restaurant company's first site in Virginia and its first location outside New Jersey to offer the service. Under the agreement, eligible Grubhub customers ordering from participating restaurants may be matched with a Serve robot for delivery, depending on their location. The company said the experience is built into the existing Grubhub app, so customers won't need to change how they order. Robot delivery will launch with more than 100 participating merchants in Chicago and nearly 200 in Los Angeles, with more restaurants expected to join over time, according to the companies. "A year ago, our robots were delivering dinner in a handful of neighborhoods. Today they serve three of the country's largest delivery platforms," Serve Robotics co-founder and CEO Ali Kashani said in a company press release. "Every new partner puts more robots to work and every delivery makes the whole fleet smarter." Wonder EVP of Customer Delivery Operations PJ Poykayil said the deal is part of the company's effort to broaden its delivery options. "Our partnership with Serve brings autonomous delivery to Grubhub customers in Chicago, Los Angeles and Alexandria while also enabling robot delivery from our Potomac Yard location in Alexandria," Poykayil said. "As we continue to grow, partnerships like this help us expand delivery options, improve efficiency and create a more seamless mealtime experience." Wonder operates more than 25 restaurant concepts at its locations. Grubhub and Serve also unveiled Chomp, a hamburger-costumed delivery robot intended to serve as a brand mascot across Grubhub's social media channels and in promotions such as gift card giveaways and merchandise drops. Chomp is the first character launched through Serve Advertising's new Characters product, which lets brand partners design custom visual identities and conversational AI personalities for delivery robots. The announcement builds on a series of recent expansions for Serve, which has been adding partnerships with major delivery platforms and rolling out its robot fleet in new cities.
David Energy has partnered with Wonder to install free plug-in batteries at 21 Wonder locations across New York City. The 120-volt batteries charge when electricity is cheap and discharge during expensive periods, saving Wonder thousands of dollars annually per location compared to utility costs. Wonder operates 140 locations across the Northeast using all-electric kitchens. The batteries required minimal installation effort and operational changes whilst reducing peak demand on the grid. The companies are now collaborating on back-of-house designs for new 2027 Wonder locations in New York City to optimise battery placement. David Energy is the only energy supplier offering businesses free batteries to guarantee lower monthly power bills compared to traditional utilities.