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speakit

Digital dictation and speech recognition solutions

Swedish Customer Support

Customer SupportConfirmed live in the last 24 hours
Full-timeAthens, Greece

About the Job

Requirements

  • Native or near-native Swedish proficiency.
  • B2 to C1 level English proficiency.
  • Ability to multitask, prioritize, and manage time effectively.
  • Strong phone contact handling skills and active listening.
  • EU passport.
  • Relocation to Athens is required.

Responsibilities

  • Act as the first point of contact for customers.
  • Respond promptly to customer inquiries.
  • Process orders, forms, applications, and requests.
  • Communicate and coordinate with colleagues as necessary.
  • Identify and assess customers’ needs to achieve satisfaction.
  • Use written and oral Swedish to respond to client inquiries by email, chat, and phone.

About the Company

speakit

Digital dictation and speech recognition solutions

Speak-IT is the UK’s leading Digital Dictation and Speech Recognition specialist, offering bespoke speech-to-text workflow solutions for sectors such as healthcare, legal, and education. Their product approach combines hardware, software, and services to turn spoken words into typed text through customized workflows that fit each industry’s needs. They work with major players in the voice technology field and provide unbiased advice, ongoing support, and hands-on service to ensure smooth implementation and use. Compared with competitors, Speak-IT differentiates itself through its long-standing presence since 1990, strong partnerships, and a focus on practical, personable customer service. The company’s goal is to help organizations improve efficiency and accuracy in documentation by delivering practical, integrated voice technology solutions and expert support.

Company size
1-10
Company stage
Not listed
Total funding
Not listed
Headquarters
United Kingdom
Founded
1990

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