Manager – Supply Chain Systems

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well®.

At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong. 

Reports to: Director, Operational Systems & Process

At Loblaw, our supply chain plays a critical role in serving customers and communities across Canada. We are looking for a Manager, Supply Chain Systems who brings together strong warehouse systems knowledge, collaborative leadership and a focus on delivering meaningful operational results.

Why is this role important?

As Manager, Supply Chain Systems, you will lead a team of Senior Systems Analysts and play a key role in the continued deployment of Manhattan WMS Active across our distribution centre (DC) network. You will work closely with DC leadership, IT and cross-functional partners to deliver successful implementations, improve system performance and shape a practical roadmap for new system capabilities. You will assess and prioritize requests based on operational need, return on investment (ROI), business impact and delivery capacity, ensuring our teams focus on the work that creates the greatest value.

What you’ll do

·         Lead, coach and develop a team of Senior Systems Analysts, setting clear goals, providing feedback, managing performance and supporting career growth.

·         Own the ongoing rollout of Manhattan WMS Active across the warehouse network, coordinating site plans, milestones, risks, resources and operational readiness.

·         Oversee delivery from business requirements and solution design through testing, user acceptance testing (UAT), cutover, training, hypercare and stabilization.

·         Build strong partnerships with DC leaders to understand operational challenges, capture new system requests and translate needs into actionable solutions.

·         Lead a structured intake and prioritization process for system enhancements, evaluating ROI, operational urgency, expected benefits, effort, risk and capacity.

·         Partner with Operations, IT and other stakeholders to develop business cases, align priorities and measure benefits delivered.

·         Direct team workload across implementations, enhancements and production support, balancing strategic initiatives with day-to-day operational needs.

·         Provide leadership on system issues, change requests and defects, ensuring timely escalation, resolution and clear communication to stakeholders.

·         Identify opportunities to improve warehouse productivity, system reliability, standardization and user adoption through data and root-cause analysis.

·         Ensure effective change management, SOPs, job aids, training and knowledge transfer to support sustainable adoption across DCs.

What you’ll need

·         Progressive experience in warehouse management systems, supply chain operations, systems delivery, with demonstrated people leadership or team management experience.

·         Experience leading complex WMS implementations or large scale system deployments in warehouse environment.

·         Strong understanding of warehouse operations and WMS processes; Manhattan WMS Active experience is strongly preferred.

·         Ability to evaluate competing business requests, develop sound recommendations and prioritize work based on operational value and ROI.

·         Proven ability to influence stakeholders, manage cross-functional relationships and communicate clearly with both technical and operational audiences.

·         Strong project delivery, problem-solving, change management and analytical skills; ability to manage multiple priorities in a fast-paced environment.

·         University degree or college diploma in Supply Chain Management, Industrial Engineering, Business, Computer Science or a related discipline, or equivalent experience.

·         Experience with Manhattan LM, SAP ERP, Blue Yonder TMS, Kronos or SQL/data analysis is an asset.

Additional information

Travel to Loblaw locations across Canada will be required, up to approximately 30% of the year.

Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars – Environment, Sourcing and Community – and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values – Care, Ownership, Respect and Excellence – guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.

If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.

We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Please Note:
Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.

Hiring Range / Échelle salariale à l’embauche :$80,000.00 - $110,000.00 / 80.000,00$ - 110.000,00$ (per year / par an)A candidate’s experience and knowledge as well as the geographical region in which the position is located may be factored into the pay a candidate receives for this position. This posting is for an existing vacancy. The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position. / L’expérience et les connaissances d’un candidat ainsi que la région géographique dans laquelle le poste est situé peuvent être prises en compte dans la rémunération qu’un candidat reçoit pour ce poste. Cette offre d’emploi concerne un poste vacant existant. L’entreprise utilise l’intelligence artificielle dans le but de filtrer, d’évaluer et/ou de sélectionner les candidats à ce poste.

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