Full-Time

Strategy & Operations Lead

Posted on 6/1/2024

DevRev

DevRev

201-500 employees

AI-powered CRM platform for SaaS companies

AI & Machine Learning
Data & Analytics

Senior

Palo Alto, CA, USA

Required Skills
Communications
Management
Data Analysis
Requirements
  • Bachelor's degree in Business Administration, Management, or a related field
  • 8-10 years of experience in strategy, operations, management consulting, or a related field
  • Proven track record of successfully leading and implementing strategic initiatives
  • Executive presence and the ability to effectively communicate with stakeholders at all levels
  • Strong analytical skills and attention to detail
  • Demonstrated ability to work cross-functionally and build consensus among diverse teams
  • Excellent project management skills
  • Proficiency in Microsoft Office Suite and other relevant software applications
  • Experience with data analysis tools and techniques is a plus
  • Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities
Responsibilities
  • Develop and execute strategic initiatives to drive business growth and operational excellence
  • Collaborate with cross-functional teams to align strategies and ensure seamless execution
  • Conduct in-depth analysis of market trends, competitor activities, and internal performance metrics to identify opportunities and risks
  • Provide insights and recommendations to senior leadership based on data-driven analysis
  • Drive process improvements and operational efficiency across the organization
  • Lead and/or support special projects as assigned by senior management
  • Act as a liaison between different departments to facilitate communication and streamline workflows
  • Monitor and report on key performance indicators to track progress and measure success

DevRev's OneCRM is a suite of modern CRM apps for SaaS companies, integrating end users, support, product, and development teams onto a single platform. It leverages AI, low latency analytics, and customizable LLMs to enhance product velocity and reduce customer churn.

Company Stage

Seed

Total Funding

$57.1M

Headquarters

Palo Alto, California

Founded

2020

Growth & Insights
Headcount

6 month growth

25%

1 year growth

48%

2 year growth

205%