Strategy & Operations Lead @ DevRev

INACTIVE

Full-Time

Strategy & Operations Lead

Posted on 4/30/2024

DevRev

201-500 employees

CRM suite integrating teams with AI enhancements

Data & Analytics

AI & Machine Learning

Senior

Palo Alto, CA, USA

Required Skills

Communications

Management

Data Analysis

Requirements

Bachelor's degree in Business Administration, Management, or a related field. MBA preferred.
8-10 years of experience in strategy, operations, management consulting, or a related field.
Proven track record of successfully leading and implementing strategic initiatives.
Executive presence and the ability to effectively communicate with stakeholders at all levels.
Strong analytical skills and attention to detail, with the ability to translate complex data into actionable insights.
Demonstrated ability to work cross-functionally and build consensus among diverse teams.
Excellent project management skills, including the ability to prioritize tasks and meet deadlines.
Proficiency in Microsoft Office Suite and other relevant software applications.
Experience with data analysis tools and techniques is a plus.
Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.

Responsibilities

Develop and execute strategic initiatives to drive business growth and operational excellence.
Collaborate with cross-functional teams to align strategies and ensure seamless execution.
Conduct in-depth analysis of market trends, competitor activities, and internal performance metrics to identify opportunities and risks.
Provide insights and recommendations to senior leadership based on data-driven analysis.
Drive process improvements and operational efficiency across the organization.
Lead and/or support special projects as assigned by senior management.
Act as a liaison between different departments to facilitate communication and streamline workflows.
Monitor and report on key performance indicators to track progress and measure success.

DevRev

DevRev is a platform purpose-built for SaaS and technology companies, helping back-office development match the rapid pace of front-office customer relationships. Our mission is to bring end users, support engineers, product managers, and developers together, making it effortless to do what matters most — and creating a company-wide culture of product and customer-centricity.

Unlike generic tools, DevRev took a blank canvas approach to collaboration, search, GenAI, and analytics, enabling SaaS companies to ship faster for the largest business impact — with continuous development, roadmapping, prioritization, customer engineering, and more. DevRev is used across departments in thousands of companies and can coexist with or replace your tools, bringing information symmetry, streamlining collaboration, and converging teams.

DevRev was founded in October 2020 and raised over $85 million in seed money from investors such as Khosla Ventures and Mayfield, making it the largest in the history of Silicon Valley. It is led by its co-founder and CEO, Dheeraj Pandey, who was previously the co-founder and CEO of Nutanix, and by Manoj Agarwal, DevRev’s co-founder and former SVP of Engineering at Nutanix. DevRev is headquartered in Palo Alto, California, and has offices in seven global locations.

Strategy & Operations Leader Manager

This is a hybrid role and will require you to be onsite in our Palo Alto office 2-3 days a week.

We are seeking a seasoned Strategy & Operations Leader Manager with 8-10 years of experience to join our dynamic team. The ideal candidate will have executive presence, exceptional attention to detail, and a proven ability to work cross-functionally. A background in consulting is preferred, along with strong business acumen, analytical thinking and outstanding communication skills.

Responsibilities

Develop and execute strategic initiatives to drive business growth and operational excellence.
Collaborate with cross-functional teams to align strategies and ensure seamless execution.
Conduct in-depth analysis of market trends, competitor activities, and internal performance metrics to identify opportunities and risks.
Provide insights and recommendations to senior leadership based on data-driven analysis.
Drive process improvements and operational efficiency across the organization.
Lead and/or support special projects as assigned by senior management.
Act as a liaison between different departments to facilitate communication and streamline workflows.
Monitor and report on key performance indicators to track progress and measure success.

Qualifications

Bachelor’s degree in Business Administration, Management, or a related field. MBA preferred.
8-10 years of experience in strategy, operations, management consulting, or a related field.
Proven track record of successfully leading and implementing strategic initiatives.
Executive presence and the ability to effectively communicate with stakeholders at all levels.
Strong analytical skills and attention to detail, with the ability to translate complex data into actionable insights.
Demonstrated ability to work cross-functionally and build consensus among diverse teams.
Excellent project management skills, including the ability to prioritize tasks and meet deadlines.
Proficiency in Microsoft Office Suite and other relevant software applications.
Experience with data analysis tools and techniques is a plus.
Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.

Culture

The foundation of DevRev is its culture -- our commitment to those who are hungry, humble, honest, and who act with heart. Our vision is to help build the earth’s most customer-centric companies. Our mission is to leverage design, data engineering, and machine intelligence to empower engineers to embrace their customers. That is DevRev!

DevRev

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Website

View Company Profile

DevRev offers a modern, integrated approach to customer relationship management (CRM) for SaaS companies with its suite, OneCRM. This platform incorporates AI, low latency analytics, and customizable large language models (LLMs), streamlining communication across teams — from end users to developers — enhancing product development speed, and improving customer retention rates. Working at DevRev provides an opportunity to engage with cutting-edge technologies in AI and analytics, within a collaborative environment that bridges the gap between various stakeholders in the product development process, thereby reflecting a strong leadership stance in the CRM industry for SaaS solutions.

Company Stage

Seed

Total Funding

$57.1M

Headquarters

Palo Alto, California

Founded

2020

Growth & Insights

Headcount

6 month growth

↑ 21%

1 year growth

↑ 46%

2 year growth

↑ 195%

INACTIVE