D

D-ploy

IT infrastructure services and management consulting

Onsite IT Support

IT Service Desk & End User SupportConfirmed live in the last 24 hours
Full-timeNo salary listed

About the Job

Requirements

  • A completed IT vocational qualification or an equivalent qualification is required.
  • Several years of experience in IT support are required; on-site support experience is preferred.
  • Good knowledge of standard office hardware, Microsoft Office, and basic networking is required.
  • A self-directed, structured, and solution-oriented working style is required.
  • A service-oriented and professional manner, including when dealing with demanding users, is required.
  • A valid Class B driver's license is mandatory; owning a car is an advantage.
  • Willingness to travel regularly between Reutlingen and Althengstett is required.
  • Very good spoken and written German is required; English skills are an advantage.
  • Candidates must provide a certificate of good conduct issued no more than three months earlier.

Responsibilities

  • Provide first- and second-level support to internal users on site.
  • Maintain IT infrastructure in office and small production environments.
  • Analyze and resolve IT incidents and service requests.
  • Set up, maintain, and troubleshoot workstations, end-user devices, and standard office hardware.
  • Support Microsoft Office and Windows environments.
  • Assist with basic network issues.
  • Process and document tickets.
  • Organize and prioritize daily tasks independently.
  • Work regularly across multiple sites, approximately four days per week in Reutlingen and one day per week in Althengstett.

Desired Qualifications

  • Owning a car is advantageous.
  • English skills are advantageous.
  • On-site IT support experience is preferred.

About the Company

D-ploy

IT infrastructure services and management consulting

D-ploy provides IT engineering and consulting services for global and regional customers, focusing on operational IT infrastructure, service management, program and project management, and quality management. It delivers both standard and tailored solutions to help clients achieve business goals, using established frameworks and certifications to ensure quality, reliability, and security. The company differentiates itself with a pragmatic, business‑oriented approach and long‑term partnerships, supported by a Europe/US cross‑regional footprint and a strong emphasis on customer needs. Its goal is to make IT an enabler of business value, improve work efficiency, and maintain compliant, dependable IT services while expanding expertise and geographic reach.

Company size
201-500
Company stage
Not listed
Total funding
Not listed
Headquarters
Lörrach, Germany
Founded
2007

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