Full-timeDubai - United Arab EmiratesNo salary listedIn-person
About the Job
Requirements
Be a university graduate, have completed a hotel apprenticeship, or have higher college education.
Have two years of experience in a sales position, preferably in a four- or five-star hotel.
Have computer literacy relevant to sales and strong skills in Microsoft Office, including Excel, PowerPoint, and Word.
Have knowledge of Micros Fidelio Opera and Sales & Catering.
Have excellent oral and written skills in the local language, as applicable, and in English.
Responsibilities
Achieve hotel targets by optimizing revenues through an assigned account base and prospecting new clients in assigned markets, which may change according to hotel needs; performance is measured against revenue goals.
Manage key accounts within an assigned account base or geographic area to maximize revenue, achieve personal targets, and increase fair market share versus competitors.
Prospect new accounts.
Manage accounts in assigned geographic markets, which may include the Government Segment.
Conduct site inspections.
Follow up on tentative bookings in assigned markets.
Maintain detailed knowledge of competitors and of all hotel services, facts, and figures.
Complete timely contracting with the assigned client base.
Use strategic contracting to optimize yield during annual rate negotiations.
Attend trade shows, sales blitzes, workshops, and similar events in assigned markets.
Assist the Director of Sales or Commercial Director in defining the annual sales action plan and execute the resulting actions.
Assist the Director of Sales or Commercial Director with preparing the annual budget by providing account production statistics and forecasts.
Execute sales actions within the established cost budget.
Document all sales actions in SFA (S&C).
Keep the OPERA contact database updated.
Cross-sell other Kempinski Hotels.
Desired Qualifications
Additional language skills are beneficial.
Responsible for achieving hotel targets by optimising revenues through an assigned account base, as well as prospecting new clients in assigned markets. Assigned markets may change according to hotel needs. The key measurement of performance will be performance versus the Revenue goals.
Responsible for key account management on an assigned account base or geographic area, ensuring revenue maximization, achievement of personal targets and increasing fair market share versus competitor set.
Responsible for prospecting new accounts.
Responsible for all accounts of assigned geographical markets, which may include, but not be exclusively limited to Government Segment.
Conduct site inspections.
Follow up of tentative bookings in the assigned markets.
Detailed knowledge of competitor set.
Detailed knowledge of all services provided by the Hotel and all relevant facts and figures of hotel.
Responsible for timely contracting from the client base responsible for.
SMART contracting to ensure optimum yielding during annual rate negotiations.
Attend trade shows, sales blitz, workshops, etc. in the assigned markets.
Assist the Director of Sales / Commercial Director in defining an annual sales action plan and execute set actions accordingly.
Assist the Director of Sales / Commercial Director with the preparation of the annual budget by providing statistics and forecasts of account productions.
Execute sales actions within set cost budget structure.
Document all sales actions in SFA (S&C).
Update OPERA contact database at all times.
Cross sell other Kempinski Hotels.
University graduate, Hotel Apprenticeship,Higher College Education.
Two (2) years experience in a Sales position, preferably in a 4/5 star hotel.
Computer literacy adapted to the field of Sales:
Strong computer skills, including Microsoft Office, (Excel/PowerPoint/Word)
Micros Fidelio Opera and Sales & Catering
Ability to work and communicate in a multinational environment:
Local language – excellent oral and written skills (as applicable)