Client Implementation Specialist

The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.

Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.

That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.

Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.

For our business, for clients, and for you

Role Summary

We are seeking a highly skilled and motivated professional to join our Fund Automation Team. This role will be responsible for driving automation, operational efficiency, and digital transformation across open-ended and closed-ended fund operations. A key focus will also include client onboarding automation and enabling AI-driven solutions to enhance business processes and decision-making.

Key Responsibilities

1. Fund Operations Automation

• Design, develop, and implement automation solutions across the lifecycle of open-ended and closed-ended funds
• Streamline fund accounting, reporting, and compliance processes through automation
• Identify operational inefficiencies and drive process optimization initiatives

2. Client Onboarding Automation

• Lead end-to-end automation initiatives for client onboarding processes
• Integrate KYC, AML, and regulatory requirements into automated workflows
• Collaborate with stakeholders to improve onboarding efficiency and reduce turnaround time

3. AI & Digital Transformation Enablement

• Identify opportunities to leverage AI/ML solutions to enhance operational efficiency and business insights
• Partner with technology teams to implement intelligent automation solutions (RPA + AI)
• Promote and drive adoption of AI tools across business units
• Support development and implementation of AI/ML models and algorithms
• Assist in data collection, preprocessing, and feature engineering activities
• Conduct research on emerging AI technologies and industry trends
• Develop prototypes and proof-of-concept (PoC) solutions for new AI use cases
• Perform testing and validation of AI models to ensure accuracy and performance
• Maintain proper documentation of models, experiments, and technical processes
• Collaborate with cross-functional teams to translate business requirements into AI solutions

4. Stakeholder & Project Management

• Work closely with Operations, IT, Compliance, and Product teams
• Translate business requirements into scalable technical solutions
• Manage multiple automation initiatives and ensure timely delivery

5. Governance & Risk Management

• Ensure all automation solutions comply with regulatory guidelines and internal policies
• Monitor and maintain automation frameworks for stability, accuracy, and performance
• Collaborate with global stakeholders to align technology initiatives with business priorities

Required Skills & Qualifications

• Strong understanding of fund operations (open-ended and closed-ended funds)
• Hands-on experience with automation tools (RPA, workflow platforms, etc.)
• Exposure to AI/ML or data-driven solutions
• Knowledge of client onboarding processes including KYC/AML
• Strong analytical, problem-solving, and critical-thinking skills
• Ability to work effectively across business and technology teams

Preferred Skills

• Experience with AI platforms, NLP, or intelligent automation tools
• Advanced proficiency in SQL, VBA, MS Access, and Excel
• Hands-on experience with ETL tools and data mapping
• Familiarity with fund accounting systems
• Basic programming knowledge (Python/SQL) and data analytics concepts
• Experience in digital transformation initiatives
• Foundational knowledge of statistics and data analysis
• Strong communication and collaboration skills
• High attention to detail with a focus on quality
• Curiosity and willingness to learn emerging technologies

Experience Requirement

Recommended

Experience Range:6–10 years: Strong individual contributor Ability to lead initiatives, influence strategy, and drive AI adoption across teams, with hands-on experience in fund operations and automation.

Qualification: B. Tech/MBA

Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.