Partner Strategic Operations
Posted on 12/1/2023
INACTIVE
Stripe

5,001-10,000 employees

Financial infrastructure platform for business payments
Company Overview
Stripe stands out as a leading financial infrastructure platform, providing robust payment solutions that empower businesses of all sizes, from startups to large enterprises, to grow and adapt swiftly. The company's culture encourages technical innovation, offering low-to-no-code solutions and API-based integrations that are easy to implement yet scalable, making it a competitive choice in the industry. With a mission to increase the internet's GDP, Stripe's influence extends globally, with headquarters in both San Francisco and Dublin.
Financial Services
Data & Analytics

Company Stage

Series I

Total Funding

$8.6B

Founded

2010

Headquarters

South San Francisco, California

Growth & Insights
Headcount

6 month growth

5%

1 year growth

7%

2 year growth

29%
Locations
Seattle, WA, USA • San Francisco, CA, USA • Remote in USA • Chicago, IL...
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Communications
SQL
CategoriesNew
Operations & Logistics
Requirements
  • 7+ years of project/program management and/or business operations experience
  • Experience in banking, e-commerce, or payments
  • Knowledge of and experience with payment technologies and ecosystem
  • Experience managing external relationships
  • The willingness to travel, when necessary
Responsibilities
  • Build and own operational relationships with key partners (such as banks, networks and technology partners)
  • Work cross-functionally with a number of Stripe teams - including Engineering, Product, Partner Development Management and others - to build integrations, products, support deals, and drive process enhancements
  • Define SLAs and performance standards for our partners and drive efforts to implement and track commitments
  • Identify inefficiencies in Stripe's operating model and drive new solutions (including defining technical and operational requirements) to address them
  • Develop and manage end-to-end project plans for new implementations, working closely with other stakeholders and partners to ensure on-time delivery
  • Help to define and implement metrics to measure partner health
  • Assist with incident resolution when needed, working closely with Engineering teams to drive partner communications and escalations
Desired Qualifications
  • Proven ability to successfully drive medium-to-large sized technical projects with external partners and cross-functional internal stakeholders
  • Excellent interpersonal and communication skills (verbal and written)
  • The ability to prioritize and remain focused under pressure, and comfortable with ambiguity
  • Strong analytical skills with excellent problem solving abilities
  • Basic to intermediate SQL skill
  • Experience in a high growth technology company