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Sturdy Memorial Hospital

Independent hospital and physician network

Patient Care Liaison - Emergency Department

Part-Time
$19.85 - $30.05
Entry
Attleboro, MA, USA
In Person
Medical, Clinical & VeterinaryClinical Support & Patient Administration

About the job

Requirements
  • Demonstrates the knowledge and skills needed to assist in providing care to patients.
  • Must possess excellent interpersonal, communication, and adaptability skills to create a favorable image in relationships with the Emergency Department and the hospital as a whole.
  • Must develop and maintain positive relationships across all areas of responsibility.
  • Must demonstrate commitment to customer relations, continuous quality improvement, and preventing errors from reaching the patient.
  • Must provide timely, positive responses to the needs of patients, families, co-workers, and physicians.
  • Must be a high school graduate or equivalent.
  • Must be able to effectively communicate with all age levels served within the scope of the position and assigned areas.
  • Must be able to perform the essential functions of the position without posing a direct threat to the health and safety of themselves or others, with or without reasonable accommodation.
Responsibilities
  • Assist with patients', families', and visitors' general support and comfort needs.
  • Advocate for patients and their families by communicating issues and concerns and seeking resolution through appropriate channels.
  • Provide information or direction to patients with questions or problems.

About the company

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Sturdy Memorial Hospital

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Sturdy Memorial Hospital is an independent nonprofit health system serving southeastern Massachusetts. Sturdy Health combines an acute-care hospital with physician practices, emergency care, diagnostics, surgery, maternity, behavioral health, and outpatient services. Patients and families access care through the hospital and community medical offices. The system coordinates physicians, nursing, allied health, laboratories, imaging, pharmacy, patient access, facilities, and administration. Its workforce includes clinical teams, technicians, service personnel, technology professionals, and business operations.

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