Data Center Controls Technician

Description

The Data Center Global Controls team is looking for exceptional individuals to join our Controls organization as a Controls Technician for Service & Construction of the Building Management Systems (BMS) and Electrical Power Monitoring System (EPMS) within Amazon data centers. If you are passionate about the Customer Experience, think and act globally and have the ability to contribute to major new innovations in the area of building controls and automation this is the challenge you are looking for! The candidate will possess technical background and experience in installation, troubleshooting, operations and/or maintenance of field sensors, controllers, wiring, networking and programming associated with the industrial controls systems. The candidate may also have relevant experience operating and maintaining mission critical electrical and mechanical systems. A Controls Technician shall be responsible for participating in the installation, testing, troubleshooting and startup of equipment and controls system associated with the BMS and EPMS system deployment in the data centers. A Controls Technician is expected to actively innovate on behalf of their customers in the area of Data Center building automation.

Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role.

Key job responsibilities
· Primarily work in and support multiple Data Centers by Deploying, Servicing, and Upgrading BMS and EPMS systems.
· Mentor and train Facilities team members on operation and control of the BMS and EPMS systems.
· Audit, maintain, and manage computer enterprise asset management systems for BMS and EPMS installations
· Manage small to medium size projects and programs.
· Perform point to point checkouts between field devices and controllers.
· Perform first-line diagnostics, troubleshooting and maintenance of programming code and hardware associated with the BMS and EPMS in data centers.
· Perform provisioning process for servers, controllers, industrial PCs and network configurations and communication testing between third party devices and controllers or servers.
· Installation, replacement, configuration, and calibration of sensors.
· Able to read and understand Electrical schematics, control panel drawings. Basic understanding of close loop controls, field sensors scaling, and functions typically performed by industrial controllers.
· Supervise low voltage electrical contractors performing wiring and installation of field devices in compliance with AWS requirements.
· Commissioning and systems level testing support.
· Create red-lined drawings and documentation of systems.
· Follow change management process to generate work requests and method of procedures.
· Participate in Factory witnessed tests at vendors or in panel builders facility.
· Perform other tasks as assigned by manager.
· Recommend design improvements based on consultation with users and system operation.
· Perform root cause analysis during testing and commissioning.
· Ensure all personnel on site utilize proper safety methodology.
· Work on-call and a rotating schedule when required and respond to after-hours emergencies.
· Perform service activities such as monitoring/reviewing ticketing systems, performing root cause analysis, and prioritizing tasks.
· Actively manage service agreements to include vendor labor scheduling, quality assurance, and financial invoice review.

Physical Requirements:
· Walk job-sites in uneven terrain and work at heights and from ladders.
· Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch
or crawl.
· On occasions, lift and/or move up to 49 pounds; and participate in group lifts for 50 pounds or more.

A day in the life
A typical day is attending morning construction/commissioning meetings, assessing and prioritization of project tasks and service tickets for the given day. Field work which requires configuring controllers, testing sensors, troubleshooting, safety site walks, and supporting general startup processes. Technician is responsible for logging their daily efforts in construction and service related AWS tools.

The mission of the Data Center Controls Engineering team is to manage the design, deployment, and service of a highly reliable electrical and mechanical control system for the life-cycle of an AWS data center.

About the team
AWS Infrastructure Services (AIS)
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. 

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. 

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

#DCCD_AMER

Basic Qualifications

- High school or equivalent diploma
- Technical (Military/ Trade School) School diploma or Associate degree with one year experience related to industrial instrumentation/controls or equivalent electrical or mechanical operations experience.
- Minimum one year of experience working with computer components and operating systems.
- Minimum one year of experience with mission critical low and medium voltage electrical and/or mechanical systems.
- Associate’s degree, trade school certification, or other certified training in a related technical field with 1+ years of relevant industrial Controls or HVAC controls experience, OR 3+ years of relevant industrial or HVAC controls experience in lieu of a degree.
- Basic understanding of Industrial controls system, knowledge of meters, devices, sensors, relays and troubleshooting utilizing standard hand tools, digital metering, or calibration/diagnostic equipment in a data center, hospitals, large commercial complex, water, power, oil & gas or similar industries.
- 1+ years of experience working with low voltage controls, wiring, networking signals, electrical and mechanical systems, computers and operating systems.
- Ability to work non-standard hours and differing work rotations/shifts and overtime as required.

Preferred Qualifications

- One-year experience working in a Data Center or mission critical environment.
- Bachelor’s Degree in Electrical Engineering, Mechanical Engineering or relevant discipline.
- International Society of Automation (ISA) Certified Controls System Technician (CCST) Level I or higher certification.
- Fundamental knowledge of network design and layout as well as low voltage (copper/ fiber) cabling.
- Basic understanding of Industrial controls system, controllers, and programming including troubleshooting of industrial controls analog, discrete and networked input/output field signals.
- Associate’s Degree in related field
- International Society of Automation (ISA) Certified Controls System Technician (CCST) Level I or higher certification.
- Experience using common communication protocols (MQTT, BACnet, and/or MODBUS).
- 5+ years of experience in controls/automation, construction or related field in a technical environment.
- Demonstrated understanding of engineering documentation, electrical and mechanical diagrams, and standard operating procedures.
- Experience in data centers or mission critical environment
- Fundamental knowledge of network design and layout as well as low voltage (copper/ fiber) cabling.
- Prior AWS/Amazon experience
- 4+ Yr. Military Service

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.