SHOPLINE

Total e-commerce platform with social tools

User Experience Designer

Product DesignConfirmed live in the last 24 hours

Full-timeSingaporeNo salary listedIn-person

About the Job

Requirements

A bachelor's degree or higher in product design, human-computer interaction, or a related field.
Five to eight years of relevant work experience, focused on designing complex B2B internet businesses, with successful case studies.
Ability to independently handle major design projects for two to three business lines.
Ability to collaborate across disciplines and roles, handle pressure, and communicate effectively.
Systematic thinking and a good understanding of quantifying user experience and tracking data.
Ability to quickly and accurately identify experience issues in complex business scenarios and drive effective problem-solving.
Excellent written and verbal communication skills in English.
Include a portfolio or portfolio link when submitting the resume.

Responsibilities

Lead experience design for SHOPLINE's cross-border and European/American e-commerce ecosystem business lines, elevating the overall experience for partners, merchants, and customers across regions.
Understand business objectives and target users, conduct user research, and develop design strategies.
Deliver high-quality work using effective design methods at every stage, facilitating understanding, consensus, and decision-making within project teams.
Provide innovative design solutions for enterprise services and application scenarios on the platform, and establish design standards and guidelines for platform products.

Desired Qualifications

Experience in cloud platforms, developer ecosystems, or partner ecosystem product experience design.

About Shopline
SHOPLINE is Asia’s largest smart commerce platform. With our customers in mind, we strive to deliver scalable commerce solutions to merchants of all sizes. We’re a full-featured platform with services including online store opening, O2O solution, retail POS systems, advertising placement, business strategy consultation, marketing, and more to empower merchants to succeed in omnichannel retailing and cross-border commerce.

Job Description
We are seeking a talented UX Designer to join our team and focus on the experience design of SHOPLINE's international SAAS e-commerce platform and open ecosystem. In this role, you will continuously explore and enhance the user experience for merchants and partners across different countries and regions.

Responsibilities
1. Lead the experience design for SHOPLINE's cross-border and European/American e-commerce ecosystem business lines, elevating the overall experience for partners, merchants, and customers in various regions.
2. Understand the business objectives and target users, conduct user research, and develop design strategies.
3. Deliver high-quality output using effective design methods at every stage, facilitating understanding, consensus, and decision-making within project teams.
4. Provide innovative design solutions for enterprise services and application scenarios on the platform, establishing design standards and guidelines for platform products.

Requirements
1. Bachelor's degree or higher in product design, human-computer interaction, or related fields.
2. 5-8 years of relevant work experience, with a focus on designing complex B2B internet businesses and a track record of successful case studies. Ability to independently handle major design projects for 2-3 business lines.
3. Strong collaboration skills across disciplines and roles, ability to handle pressure and communicate effectively. Possess systematic thinking and a good understanding of quantifying user experience and tracking data.
4. Ability to quickly and accurately identify experience issues in complex business scenarios, and drive effective problem-solving.
5. Excellent written and verbal communication skills in English. Fluent English speakers are preferred.
6. Experience in cloud platforms, developer ecosystems, or partner ecosystem product experience design is a plus.
7. Please include a portfolio or portfolio link when submitting your resume. [Important]

About the Company

SHOPLINE

Total e-commerce platform with social tools

SHOPLINE offers a comprehensive commerce platform in Asia that handles store setup, customizable themes, and multi‑channel selling. It includes social commerce tools such as Livestream, Chatbot, and a Message/Broadcast Center to turn social followers into customers, along with strong support services. Revenue comes from subscriptions, premium features, and customized solutions, with over 350,000 brands on the platform. Its goal is to help brands grow sales across social and e‑commerce channels and build lasting customer relationships through a single, unified dashboard.

Company size: 501-1,000
Company stage: Early VC
Total funding: $1.2M
Headquarters: Sham Shui Po District, Hong Kong
Founded: 2013

Recently Posted Jobs

Explore more opportunities at SHOPLINE

See more jobs