S

SHOPLINE

Total e-commerce platform with social tools

User Experience Designer

Full-TimeUpdated on 10/15/2026
No salary listed
Senior
Bachelor's, Master's, PhD
Singapore
In Person
Product & Experience DesignProduct Design

About the job

Requirements
  • A bachelor's degree or higher in product design, human-computer interaction, or a related field.
  • Five to eight years of relevant work experience, focused on designing complex B2B internet businesses, with successful case studies.
  • Ability to independently handle major design projects for two to three business lines.
  • Ability to collaborate across disciplines and roles, handle pressure, and communicate effectively.
  • Systematic thinking and a good understanding of quantifying user experience and tracking data.
  • Ability to quickly and accurately identify experience issues in complex business scenarios and drive effective problem-solving.
  • Excellent written and verbal communication skills in English.
  • Include a portfolio or portfolio link when submitting the resume.
Responsibilities
  • Lead experience design for SHOPLINE's cross-border and European/American e-commerce ecosystem business lines, elevating the overall experience for partners, merchants, and customers across regions.
  • Understand business objectives and target users, conduct user research, and develop design strategies.
  • Deliver high-quality work using effective design methods at every stage, facilitating understanding, consensus, and decision-making within project teams.
  • Provide innovative design solutions for enterprise services and application scenarios on the platform, and establish design standards and guidelines for platform products.
Desired Qualifications
  • Experience in cloud platforms, developer ecosystems, or partner ecosystem product experience design.

About the company

SHOPLINE provides a total commerce platform that helps businesses establish and grow their online presence in Asia. Merchants set up stores with customizable themes, sell across multiple channels, and use built-in social commerce tools like Livestream, Chatbot, and a Message/Broadcast Center to turn social engagement into sales, all through a subscription-based platform with optional premium features. It differentiates itself by deep focus on the Asian market and an ecosystem of over 350,000 brands, emphasizing seamless channel integration and social selling. Its goal is to enable brands and merchants to scale online, boost sales across social and e-commerce channels, and build lasting customer relationships from a single dashboard.

Company Size

501-1,000

Company Stage

Early VC

Total Funding

$1.2M

Headquarters

Sham Shui Po District, Hong Kong

Founded

2013

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Simplify's Take

What believers are saying

  • SHOPLINE said August 2026 it serves 700,000-plus merchants worldwide, up from 600,000.
  • March 2026 YouBiz, June 2026 Trozo, and August 2026 F&F fund expand distribution.
  • June 2025 shipped PayPal, Avalara, multi-store syncing, and AI-powered merchant tooling.

What critics are saying

  • Shopify settled a July 2026 copyright suit over SHOPLINE's Seed theme copy claims.
  • March 2026 YouBiz and June 2026 Trozo integrations deepen partner dependence and switching leverage.
  • Any future template or IP dispute can trigger merchant churn and platform distrust quickly.

What makes SHOPLINE unique

  • SHOPLINE unifies storefronts, social commerce, live shopping, and POS for merchants.
  • Its partner ecosystem exposes Open API integrations, agencies, affiliates, and app developers.
  • It targets Asian omnichannel merchants with localized support across Hong Kong, Taiwan, Singapore.

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Growth & Insights and Company News

Headcount

6 month growth

4%

1 year growth

6%

2 year growth

1%
The Marketing Communicator
Sep 7th, 2023
SHOPLINE Appoints Ruo Yang as Chief Financial Officer

LONDON, UNITED KINGDOM, September 7, 2023/ EINPresswire.com / -- SHOPLINE, the leading modern commerce platform, is delighted to announce the appointment of Ruo Yang as its new Chief Financial Officer.

StreetInsider
Feb 8th, 2022
NexTech AR Solutions Corp. partners with Shopline Limited

Nextech (CSE: NTAR) (NEO: NTAR) (OTCQB: NEXCF) (FSE: N29), a metaverse company and leading provider of augmented reality (“AR”) experience technologies and services, has announced a strategic partnership with Singapore-based SHOPLINE, Asia’s biggest smart commerce platform.