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Servbank

Mortgage subservicer delivering end-to-end servicing

Vice President - Multiple Teams

Regulatory Compliance & EthicsConfirmed live in the last 24 hours
Full-timeMelville, NY, USA$108.6k - $127.1k /yr

About the Job

Requirements

  • At least 5 years of progressive experience in banking compliance, risk management, or audit.
  • Demonstrated expertise in HMDA, CRA, and Fair Lending, including program management and reporting.
  • Strong experience supporting deposit operations, disclosures, and commercial and consumer lending compliance.
  • Experience interacting with regulators such as the OCC, FDIC, CFPB, or Federal Reserve.
  • Deep understanding of consumer protection regulations, including ECOA, TILA, RESPA, UDAAP, Reg DD, and Reg E.
  • Understanding of HMDA data collection, validation, and reporting requirements.
  • Understanding of CRA performance standards and evaluation criteria.
  • Understanding of Fair Lending analytics and risk assessment methodologies.
  • Familiarity with compliance systems, data analytics tools, and reporting platforms.
  • Ability to lead cross-functional initiatives and influence senior stakeholders.
  • Strong analytical, problem-solving, and decision-making skills.
  • Strong written and verbal communication skills, including executive-level reporting.

Responsibilities

  • Lead second-line oversight of compliance across deposit operations, consumer and commercial banking, and lending activities.
  • Ensure adherence to key regulations including HMDA, CRA, ECOA/Reg B (Fair Lending), TILA, RESPA, UDAAP, TISA, EFTA, and applicable OCC guidance.
  • Review and approve customer disclosures and notices, including account opening, maintenance, product changes, and fee schedules.
  • Oversee development, implementation, and maintenance of compliance policies, procedures, and controls across business lines.
  • Provide expert guidance on regulatory interpretation, applicability, and implementation.
  • Prepare executive-level reporting for senior management, Risk Committee, and the Board on compliance trends and risks.
  • Maintain strong relationships with internal audit, legal, and business partners.
  • Serve as the Bank’s HMDA and CRA Officer and lead the Bank’s HMDA and CRA Task Forces.
  • Oversee HMDA data integrity, reporting, and governance, including data validation, scrubbing, and annual LAR submissions.
  • Lead CRA program oversight, including performance monitoring, assessment area analysis, and regulatory exam readiness.
  • Direct Fair Lending program activities, including risk assessments, statistical analysis, and monitoring for disparate treatment or impact.
  • Review findings and root cause analyses and corrective action plans, and ensure timely escalation of material issues.
  • Partner with internal stakeholders to identify and remediate potential compliance risks.
  • Provide oversight of compliance risks related to deposit products, account servicing, and customer disclosures.
  • Ensure compliance with regulatory disclosure requirements and customer communications, including Reg DD and Reg E.
  • Collaborate with operations and product teams to ensure compliant product design and lifecycle management.
  • Provide advisory support on new product development, system implementations, and strategic initiatives.
  • Ensure timely incorporation of regulatory changes into policies, procedures, and controls.
  • Promote a proactive, risk-aware culture aligned with the Bank’s compliance and risk appetite.

Desired Qualifications

  • Professional certification such as CRCM (Certified Regulatory Compliance Manager); preferred but not required.
  • Experience in a growth-oriented bank in the $1B–$10B range with evolving regulatory expectations.
  • Ability to build and enhance compliance programs in a dynamic environment.

About the Company

Servbank

Mortgage subservicer delivering end-to-end servicing

Servbank provides full-service banking plus end-to-end mortgage loan servicing for banks, credit unions, non-banks, and other financial institutions. It uses ICE Mortgage Technology MSP for core servicing and its own SIME platform to give clients real‑time portfolio visibility and manage activities like customer care, defaults, escrow, and private-label servicing. The company differentiates itself by focusing on mortgage subservicing with integrated technology and continuity in leadership from The Money Source team. Its goal is to grow its subservicing and related banking services across a diverse client base and new channels.

Company size
201-500
Company stage
Debt Financing
Total funding
$90M
Headquarters
Oswego, IL
Founded
1994

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