Area Manager

Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. 

Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.

About the Role:

As an Area Manager, Pharmacy Technician, you will be responsible for managing the pharmacy technician team. This management role will plan and coordinate special pharmacy projects. Budget, labor planning and payroll are a few of the work functions that this position will oversee. Additionally, as Pharmacy Technician Manager you will collaborate across a variety of teams in the company including fulfillment, operations, order management and finance. You will report to the Head Pharmacist.

Shift : M-F 5:30pm - 2am

You Will:

• Manage the pharmacy technician team from pharmacy technician trainees to lead technicians. Provide performance feedback and coaching for pharmacy technicians and support personnel.

• Utilize labor modeling information to create a pharmacy technician schedule and holiday schedule. Collaborate cross-functionally operation, fulfillment, inventory, order management, finance, and pharmacy teams. Establish functional statements, job descriptions and recommend disciplinary actions, promotions, and awards.

• Collaborate with quality assurance teams for the development and maintenance of standard operating procedures in the pharmacy. Create daily workflow plans ensuring that daily, weekly and monthly tasks are being completed in a prioritized fashion.

• Review company based metrics for team and performance management purposes. Coordinate special pharmacy projects and supervise their completion.

• Manage payroll approvals for the pharmacy technician team. Delegate tasks, workflow items, and station assignments (including shipping) to the pharmacy technician team. Lead pharmacy technician team effort by accomplishing related results.

• Develop a daily, weekly, and monthly pharmacy technician task sheet, downtime task sheet. Establish accountability standards for pharmacy technicians based on job responsibilities.

• Maintain all security and privacy rules regarding the use and handling of protected health information (PHI) in compliance with federal and state HIPAA regulations

• Attend all pharmacy team meetings as necessary Follow all state and pharmacy regulations and rules as designated by the Ohio State Board of Pharmacy and the Food and Drug Administration (FDA).

• Maintain a safe pharmacy environment by complying with standard operating procedures, rules, and regulations Protect patients and employees by adhering to strict infection-control policies and protocols. Perform other tasks as assigned

You Have:

• 5+ years of manager-level experience in a pharmacy setting National Certified Pharmacy Technician license (EXCPT or PTCB) Active Certified Pharmacy Technician registration Effective knowledge of state and federal pharmacy laws, rules and regulations related to the practice of pharmacy Payroll management Willingness to work in a team environment and promote company culture Experience working in long-term care, mail-order, or high-volume pharmacy as a registered pharmacy technician. Vendor and staffing agency relationships Labor planning experience Data analysis experience Budget planning

• National Certified Pharmacy Technician license (EXCPT or PTCB) Active Certified Pharmacy Technician registration

Our Benefits (there are more but here are some highlights):

Offering competitive benefits are a top priority for our company; we are extremely proud of the benefits we are able to offer to employees. Some of the benefits our team members are able to enjoy include:

• A dynamic, open & honest culture of collaborative co-workers where diverse perspectives are welcome & valued

• Competitive pay with equity compensation

• ESPP Plan

• Flexible PTO

• Holidays observances

• Quarterly Mental Health Days

• High-coverage medical, dental & vision (FSA & HSA plan options)

• Pet Insurance

• One Medical Membership

• Disability Benefits

• Employee Assistance Program

• Life and AD&D Benefits

• Fitness stipend

• Backup childcare

• Family forming resources

We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match.

Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at [email protected] and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address.

To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement.