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Hewlett Packard Enterprise

Builds servers, networking and private cloud

Account Manager - Telco

Account ManagementConfirmed live in the last 24 hours
Full-time$146k - $343k /yr

About the Job

Requirements

  • A university or bachelor's degree is preferred.
  • Typically, 4–8+ years of sales experience.
  • Account management experience is desired.
  • Experience in the information technology industry is preferred; experience working within an IT department and/or within customers is a plus.
  • Experience in a vertical industry is preferred.
  • Ability to create, support, and initiate executive-level relationships.
  • Ability to articulate a future vision and a path to achieve it in an account business plan aligned with HPE strategy, direct leadership, and HPE business units.
  • Ability to efficiently deliver on short-term sales engagements and objectives.
  • Continuously and actively pursue personal learning.
  • Build and maintain knowledge of IT industry developments and technology trends with potential impacts on customers.
  • Build and continually update understanding of HPE products, solutions, and service offerings, including their value propositions, competitive differentiators, and benefits to customers and their customers.
  • Ability to lead teams, including dispersed and indirect team members, through sales engagements in a complex matrix organization.
  • Ability to create strong professional relationships and leverage networks and collaboration.
  • Ability to listen actively and articulate value propositions, plans, and proposals in language relevant to customers, partners, or internal stakeholders.
  • Understand and proficiently use influencing and negotiation techniques.
  • Understand how business functions interoperate to produce outcomes and how actions affect company results; understand general business concepts, the economy, and financial reports, and draw relevant planning conclusions. Similar principles apply to public-sector organizations.
  • Demonstrate predictability and operational excellence internally and externally.
  • Act with integrity in complex situations, including under pressure.
  • Preferred: Understand the customer's industry landscape, enterprise architecture, and partner and influencer ecosystem.
  • Synthesize relevant skills and knowledge to guide customers through processes for achieving business outcomes using HPE's portfolio.

Responsibilities

  • Lead and manage assigned Tier 1 telecommunications and/or cable accounts, or several accounts.
  • Own the overall customer relationship and engagement strategy.
  • Develop new business contacts with prospective customers, cultivate C-level relationships, and act as a trusted advisor to customers.
  • Interact with customer experts and middle-level managers who contribute to decision-making.
  • Represent HPE's portfolio of products and services concisely and relevantly to customers, highlighting HPE's advantages.
  • Lead cross-functional teams to facilitate deal progression.
  • Understand customers' critical business priorities, challenges, and requirements to deliver tailored solutions that drive customer value while maximizing HPE competitive share, revenue, and margin.
  • Identify, qualify, and close new business that generates incremental revenue and margins, while maintaining and expanding existing products.
  • Identify competitive strengths to drive purchase decisions.
  • Stay informed about HPE product and service developments and adapt accordingly.
  • Work independently within clear guidelines, applying best practices and knowledge of internal or external business issues.
  • Use analytical skills, functional knowledge, and practical experience to contribute to problem-solving and process improvements.
  • Achieve sales goals and manage forecast governance across the HPE portfolio.

Desired Qualifications

  • Experience in account management.
  • Experience in the information technology industry; experience working within an IT department and/or within customers is a plus.
  • Experience in a vertical industry.
  • Understanding of the customer's industry landscape, enterprise architecture, and partner and influencer ecosystem.

About the Company

Hewlett Packard Enterprise

Builds servers, networking and private cloud

Hewlett Packard Enterprise sells servers, storage, networking and hybrid cloud software to large companies, governments and service providers. Its GreenLake platform lets customers run on-premises hardware as a metered cloud service, and its Cray supercomputers run national lab and AI training workloads. The networking business, built on Aruba and Juniper Networks, supplies campus, data-center and routing equipment. Revenue comes from hardware sales, multiyear support contracts, financing and subscriptions. The company traces its roots to Hewlett-Packard, founded in 1939, became a separate public company in 2015 and is headquartered in Houston, Texas.

Company size
10,001+
Company stage
IPO
Headquarters
Houston, TX
Founded
1939

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