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Pinstripes

Experiential dining and entertainment with bowling

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Equipment Field ServiceUpdated on Nov 14
Full-time$65k - $85k /yrRemote

About the Job

Requirements

  • Strong mechanical and electrical troubleshooting skills.
  • Ability to train frontline staff and manage vendor relationships.
  • Experience with Brunswick pinsetter systems is central; experience supporting string pinsetter equipment is relevant.
  • Ability to troubleshoot scoring systems such as Steltronic, Brunswick Sync, Qubica, or similar, and lane conditioning equipment such as Kegel or Brunswick.
  • Ability to diagnose and repair general mechanical issues and electrical control systems operating at 12V, 24V, 120V, and 208V.
  • Willingness to travel nationally, approximately one week per month at minimum, with heavier travel anticipated initially.
  • Proximity to a Pinstripes location is preferred; a remote-based candidate may be considered.

Responsibilities

  • Lead, train, and support facilities and bowling teams on repair and preventative maintenance of pinsetters, lanes, scoring systems, and related bowling equipment.
  • Serve as the primary technical resource for Brunswick GS-series pinsetters (GS-98, GS-X; GS-NXT is a plus) at Pinstripes locations.
  • Provide secondary support for Punch Bowl Social venues, including troubleshooting and maintenance of string pinsetter equipment.
  • Partner with venue operations and facilities teams to reduce bowling machine downtime and improve guest experience.
  • Troubleshoot and maintain scoring systems and lane conditioning equipment.
  • Diagnose and repair general mechanical issues and electrical control systems.
  • Work with operations leadership to optimize parts spending, vendor pricing, and lane utilization.
  • Maintain accurate records of preventative maintenance, repairs, and parts inventory across venues.
  • Travel to venues nationally to provide onsite training, support, and hands-on repair work.

Desired Qualifications

  • Experience with GS-NXT pinsetters.
  • Proximity to a Pinstripes location.

About the Company

Pinstripes

Experiential dining and entertainment with bowling

Pinstripes combines Italian-American cuisine with social entertainment by offering bowling, bocce, and private event spaces in addition to dining. Guests experience a meal and entertainment in a single venue, with options for groups ranging from 20 to 1,000 people, typically in a multi‑room setting that supports gatherings and celebrations. The product works as an integrated venue: customers order food and drinks from a curated menu while playing lanes of bowling or bocce, and/or reserving private event spaces for meetings, parties, or corporate events. Pinstripes differentiates itself from competitors by delivering a multi‑purpose, one‑stop experience that blends dining with interactive games and scalable event space across eight locations. Its goal is to grow its footprint while providing memorable social experiences through a combination of cuisine, sport-adjacent activities, and private venues for groups.

Company size
201-500
Company stage
IPO
Headquarters
Northbrook, IL
Founded
2007

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