Compensation Manager

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Four Seasons Hotels and Resorts is a global, luxury hotel management company. We manage over 130 hotels and resorts and 50 private residences in 47 countries around the world and growing. Central to Four Seasons employee experience and social impact programming is the company’s commitment to supporting cancer research, and the advancement of diversity, inclusion, equality and belonging at Four Seasons corporate offices and properties worldwide. At Four Seasons, we are powered by people and our culture enables everything we do.

Manager, Compensation

The Manager, Compensation is an experienced compensation professional who owns the day-to-day delivery of Four Seasons compensation programs. As part of the Total Rewards Centre of Excellence, you will provide strategic analytics and guidance, support senior leadership in the design and administration of compensation programs and policies, and partner with hotels and corporate functions on compensation analysis and salary and incentive management. You will also lead process and program innovation, using technology including AI and Workday to make compensation work more efficient and self-service.

What You’ll Be Doing:

Team Leadership

• Manage, coach and develop the Compensation Analyst, including goal setting, performance feedback, and workload prioritization.
• Review team work for accuracy, consistency and quality before it is shared with P&C partners and senior leaders.
• Serve as day-to-day compensation subject matter expert and escalation point for P&C partners, guiding junior team members on complex questions.

Manage the compensation competitiveness of Hotel management roles and all Corporate office positions and provide resources and support for pay management.

• Oversee all Hotel and Corporate annual market compensation survey cycles and distribution of competitive market data.
• Oversee benchmarking and competitive market pricing analysis, reviewing recommendations before they are shared with P&C partners and senior leaders.

Manage end-to-end administration of:

• Hotel Annual Incentive Plan (AIP)
• Annual Corporate “year-end” process (including merit), Corporate AIP, and Four Seasons Long-Term Incentive Plan, including grants and payment.

Other Key Activities

• Manage the maintenance, review, communication, and implementation of compensation programs and policies, and recommend improvements to ensure they reflect industry best practice, support employees’ needs, and position Four Seasons as an employer of choice.
• Maintain and administer salary structure and job evaluation system, recommending changes to the Director as needed.
• Lead projects related to pay equity compliance, as required.
• Lead process and program innovation, including oversight of HRIS compensation functionality and data.  Partner with the HRIS team to lead the compensation components of Workday transformation, implementing ongoing enhancements and solutions to manage compensation, enable self-service access for P&C partners and reduce manual tasks.
• Identify, pilot and scale AI-enabled solutions (e.g., Microsoft Copilot) to automate and streamline compensation analysis, reporting, incentive and offer administration, and communications, while upholding data privacy and governance standards.
• Own compensation data governance across all corporate offices and Hotels, ensuring data accuracy across systems and compliance with internal standards.
• Represent Four Seasons in global industry groups and surveys to ensure the company continues to have a voice in the industry.
• Manage day-to-day relationships with external vendors, including compensation and tax consultants and relocation services providers.

What You Bring:

• Post-secondary education with focus in Commerce, Organizational Behavior, or Industrial relations.
• CCP or CFA designation an asset.
• Minimum 5 years’ progressive experience in compensation or a related field, including experience leading projects and coaching or supervising junior team members.
• Consulting experience is an asset.
• Expertise in compensation fundamentals (salary planning, structures, incentive administration, market benchmarking, and compensation analysis).
• Demonstrated strength in compensation design, planning, implementation, and review processes.
• Advanced-level knowledge of Microsoft Excel and strong working knowledge of the Microsoft Office suite.
• Tech-savvy, with hands-on experience using AI tools and HRIS platforms to improve efficiency; Workday experience (reporting, configuration or transformation projects) an asset.
• Working knowledge of employment law as it relates to compensation (e.g., separation of employment).
• Understanding of tax implications related to employment income.
• Familiarity with basic financial concepts.

Who You Are:

• Excellent communication and presentation skills, with the ability to present analysis and recommendations to senior leaders.
• Desire and drive to deliver and see projects through to completion.
• Collaborative leader who can coach and develop others, set clear expectations, and hold the team accountable for quality and deadlines.
• Maturity to deal effectively with all levels of management and staff regarding confidential matters.
• Ability to work well under pressure, multi-task and handle a variety of requests within required deadlines.
• Ability to work independently, take initiative, use good judgment, and influence stakeholders at all levels.
• Resourceful and able to contribute ideas and focused on solutions.
• Continuously seeks better ways of working and constructively challenges the status quo.
• Understanding of how Total Rewards fits into broader People & Culture and organizational strategy.
• Able to balance employee and owner lens when problem solving.
• Excellent organizational skills are required due to volume and complexity of work.
• Strong project management and process improvement skills, with an innovative mindset and curiosity to test new technology, including AI, to simplify how work gets done.
• Proactive approach to working with finance, legal, tax, as well as continued partnership with external consulting experts.

Annual Base Salary Range: $115,000 – $125,000 CAD + additional rewards as part of the total compensation package.

This role will be a Hybrid working model, which will require 3 days per week in the Four Seasons Corporate Office located at 1165 Leslie Street, Toronto, Ontario #LI-Hybrid

Four Seasons is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.