J

JP Morgan Chase

Runs a consumer bank and an investment bank

Payments XDLC Transformation Senior Product Associate

Full-Time
$99.8k - $155k
Mid
Bachelor's
Jersey City, NJ, USA+1 moreMore locations: New York, NY, USA
In Person
ProductProduct Management

About the job

Requirements
  • At least 3 years of experience or equivalent expertise in product management or a relevant domain area such as technology transformation, change management, developer experience, or operating-model work.
  • Proficient knowledge of the product development life cycle, including discovery, requirements definition, backlog management, and launch.
  • Experience in product life cycle activities, including discovery and requirements definition.
  • Developing knowledge of data analytics and data literacy.
  • Hands-on experience with AI tools and agentic systems such as Claude, GitHub Copilot, and Microsoft Copilot in day-to-day work.
  • Ability to operate with ambiguity on a small team and drive work forward with minimal direction.
  • Strong written and verbal communication skills, with the ability to translate technical concepts for technical and non-technical audiences.
  • Ability to work independently and collaboratively across a highly matrixed, cross-functional team.
Responsibilities
  • Partner with the Product Manager to identify product opportunities that reflect customer and market needs through user research and discovery.
  • Consider and plan for upstream and downstream implications of new product features on the overall product experience.
  • Support collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential customer-value features.
  • Analyze, track, and evaluate product metrics, including work to time, cost, and quality targets across the product development life cycle.
  • Write requirements, epics, and user stories to support product development.
  • Build out the target operating model for the Payments product development life cycle by defining lifecycle stages, roles and decision rights for people and agents, governance and RACI, and workflows across product development and software development from ideation through production support.
  • Support launch and ongoing enablement of cross-functional pilot pods, including onboarding materials, office hours, and feedback loops that generate adoption and learnings.
  • Apply AI and analytical tools, including Claude, GitHub Copilot, Microsoft Copilot, and Excel or business intelligence tools, to derive insights from pod activity, lifecycle telemetry, and practitioner feedback, and turn those insights into operating-model recommendations.
  • Partner with stakeholders to identify opportunities to improve the Payments XDLC operating model and ways of working, surfacing them through user research, discovery, and engagement with pilot pods and firmwide stakeholders.
  • Collaborate with risk, controls, and compliance partners to translate built-in controls, such as automated evidence and standardized guardrails, into operating-model and lifecycle standards that improve auditability and reduce operational risk.
Desired Qualifications
  • Working knowledge of modern agile product delivery models and software development practices, such as Scrum, SAFe, DevOps, and CI/CD, across the product development and software development life cycles.
  • Exposure to change management or transformation programs, including stakeholder engagement, communications, and adoption measurement.
  • Experience partnering with engineering, design, and risk or controls partners in a regulated environment.
  • An undergraduate degree in a relevant discipline, such as Economics, Finance, Computer Science, Engineering, or a related field.

About the company

JPMorgan Chase runs the largest bank in the United States, which serves households and small businesses as Chase and large companies, governments, and investors as J.P. Morgan. During the 2008 financial crisis it bought the failing investment bank Bear Stearns and lender Washington Mutual, and in 2023 it took over First Republic Bank after regulators seized it. Chase takes deposits and earns interest on credit cards, mortgages, and car loans, while the investment side earns fees for advising on mergers, raising money for companies, trading stocks and bonds, and managing wealth. Formed in a 2000 merger, JPMorgan Chase traces its roots to 1799 and is based in New York City.

Company Size

10,001+

Company Stage

IPO

Headquarters

New York City, New York

Founded

1799

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Simplify's Take

What believers are saying

  • Growth is broad-based: every JPMorgan division posted record revenue in the June 2026 quarter, and trading jumped 35%.
  • Stock grants gained value: shares rose 21% in three months, valuing JPMorgan at $965 billion in August 2026.
  • Tech teams are well funded: JPMorgan's nearly $20 billion yearly tech budget is the largest in banking.

What critics are saying

  • AI is shrinking some teams: Dimon said in July 2026 that AI cut up to 40% of certain roles.
  • Plan on five office days a week: JPMorgan ended hybrid schedules for all staff in early 2025.
  • It is fighting the president in court: Trump sued JPMorgan for $5 billion in January 2026 over his closed accounts.

What makes JP Morgan Chase unique

  • It ranks first in investment banking: JPMorgan earned 9.3% of global deal fees in the first half of 2026.
  • It trains future CEOs: 10 Fortune 500 chiefs were JPMorgan alumni in September 2025, fifth-most of any employer.
  • Its payments arm is a hidden giant: JPMorgan says it processes $12 trillion a day across 160-plus countries.

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Benefits

  • Health Insurance
  • Flexible Work Hours
  • Paid Sick Leave
  • Paid Holidays

Growth & Insights and Company News

6 month growth

-9%

1 year growth

-4%

2 year growth

-4%
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