Utility Emergency Management Coordinator

About This Position

Job Description:

Coordinator, Utility Emergency Management

Purpose: 

Under general supervision, this position is responsible for the design, development, coordination, implementation and maintenance of the City of Austin’s electric utility, water utility, and critical infrastructure emergency response plans, including department lead coordinator for their business continuity plans.

Duties, Functions and Responsibilities: 

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

• Prepares and maintains all emergency plan documentation.
• Coordinates all emergency plan activities, including training and emergency preparedness drills.
• Defines roles and responsibilities necessary for all levels of emergency response.
• Establishes and maintains Mutual Assistance Agreements with other utilities and organizations.
• Designs and deploys Incident Command System training for appropriate staff.
• Serves as advisor to the Incident Commander during emergency response situations.
• Provides curriculum development assistance to System Operations.
• Serves as liaison to all emergency agencies and the EOC.
• Serves as the team lead in utility and critical infrastructure business continuity planning.
• Represents the department on citywide emergency response and business continuity preparedness drills.

Responsibilities - Supervisor and/or Leadership Exercised: 

May provide leadership, work assignments, evaluation, training, and guidance to others.

Knowledge, Skills, and Abilities: 

Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of the Incident Command System regarding emergency response planning.
• Knowledge of applicable processes, techniques, and methods.
• Knowledge of Federal, State, and Local laws and ordinances related to emergency response.
• Knowledge and understanding of utility facilities and critical infrastructure operations and processes and distribution, treatment, and collections systems.
• Skill in oral and written communication.
• Skill in handling multiple tasks and prioritizing.
• Skill in using computers and related software applications.
• Skill in planning and organizing.
• Skill in negotiating common practices between the City and other emergency agencies.
• Ability to work with frequent interruptions and changes in priorities.
• Ability to train others.
• Ability to quickly recognize and analyze irregular events.
• Ability to exercise good judgment, tact, and diplomacy in all public dealings.

Minimum Qualifications: 

• Graduation with a Bachelor’s degree from an accredited college or university plus four (4) years experience in a field related to emergency response or planning.
• Experience may substitute for education up to four (4) years.

Licenses and Certifications Required: 

None.

Preferred Qualifications:

• Experience participating on an emergency management team in a utility, municipality, or other similarly regulated entity, and knowledge of Federal, State and Local laws, regulations and policies in regard to emergency management.
• Background in emergency management activities including National Incident Management System (NIMS) and Incident Command System (ICS), and experience conducting drills, workshops and exercises related to emergency planning and response.
• Effective verbal and communication skills with various levels of internal and external customers, as well as experience writing and presenting Emergency Preparedness and Response plans, Continuity of Operations plans, and After Action Reports.
• Experience using Emergency Management/Emergency Operations software applications in preparation for, and during/after, emergency response activations.
• Strong problem solving, decision making and organizational skills with the ability to prioritize tasks in an environment with frequent interruptions under intense pressure.
• Ability to develop relationships with internal stakeholders as well as other organizations, including Homeland Security, Fire/Police/Emergency Services organizations, and city and state emergency management teams to ensure rapid and coherent response in emergency situations.
• Ability to travel to more than one work location.

Notes to Candidate:

Pay Range: $75,950.00 (Entry) - $95,700.00 (Midpoint)

Schedule: Monday - Friday 7:00AM - 4:00AM

Location: 2500 Montopolis Dr, Austin Texas 78741

Employment Application:

• The City of Austin employment application is an official document; incomplete applications will not be considered.
• The Employment Record should be complete with job titles, employment dates, job duties, functions, and responsibilities for each position held. 
• Starting salary will be based on overall relevant experience from your application.
• Responses to supplemental questions regarding experience should also be clearly documented in the ‘Experience’ section of the main application.
• Please be sure to detail on the application all current and previous employment that you wish to be considered as part of your qualifications.
• Résumés will not be accepted and statements such as “see résumé” will not be accepted. You may use “N/A” for fields that are not applicable.
• Please note that Austin Energy may close the job posting at any time after 7 days from the date of the initial advertisement. Once the job posting has closed, applications cannot be changed.
• To ensure a thorough evaluation of your qualifications, please answer all applicable questions in the questionnaire section completely. Incomplete, brief, or one-line responses may not provide enough detail and could impact your eligibility to move forward in the selection process.
• Current City of Austin employees must submit their application through ‘Job Hubs’ in Workday to be considered.

If you are selected as a top candidate:

Verification of your education (which may include high school graduation or GED, undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution

This position may require a criminal background investigation.

Good Standing Employees:

Employees, in Good Standing, who are candidates within the department/division that the position resides in and who meet the minimum and all of the preferred qualifications (if any) of the position will be included in the initial interview. Department/division employee must remain in Good Standing through the Top Candidate Selection phase at which time the Good Standing status will be re-verified.

Essential:

This has been designated as an Essential Employee position. In the event of a City-designated emergency, Essential Employees provide services that impact the public health, safety, utility services, and welfare of members of the Austin community and other employees and ensure the continuity of essential operations.  In such an emergency, Essential Employees may be called back in, may be required to modify their schedule, may be assigned to a City-designated work site, or may be retained on site to assist with operations and recovery. 

Fair Labor Standards Act:

This position is considered FLSA Exempt. Exempt employees are salaried and, except as provided, are not eligible for overtime compensation.

Important Note to Applicants:
Please be aware that the Job Posting Close Date reflects the final day to apply, but the posting will close at 11:59 PM the day before the date listed. All application steps, including attachments and submission, must be fully completed before that time.

We also recommend that you save or print a copy of the job posting for your records. Once a posting has closed, it will no longer be viewable in the system" at the end.

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JOIN THE CITY OF AUSTIN TEAM

At the City of Austin, we are more than just an employer—we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles – Empathy, Ethics, Excellence, Engagement, and Equity – that anchor our delivery of services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee.

What Makes the City of Austin Special?

• Make a Difference: Join a team driving meaningful change in one of the fastest-growing cities in the nation.

• Value and Innovation: Work in an environment where employees are valued, and innovation thrives.

• Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.

• Retirement Security: Plan for the future with the City of Austin Employees' Retirement System.

• Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure.

• Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support.

• Career Growth: Advance your skills and expertise with professional development and leadership opportunities.

• Modern Workspaces: Work in innovative and sustainable environments that foster collaboration and inspiration.

By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.

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EEO Statement for City of Austin:

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.