Healthcare Partner - OP Infusion, Outpatient Pavilion
$26.12 - $35.10/hr
Junior
Bachelor's
San Diego, CA, USA
In Person
Medical, Clinical & VeterinaryClinical Support & Patient Administration
Company Does Not Provide H1B Sponsorship
About the job
Requirements
- At least six months of related clinical experience.
- American Heart Association Basic Life Support for Healthcare Professionals certification is required.
- Knowledge of basic patient/resident care skills.
- Ability to perform baseline patient care skills under the guidance of a licensed nurse.
- Fluency in written and spoken English.
Responsibilities
- Collaborate with the interprofessional team to deliver quality patient/resident care under the direction of a licensed nurse, considering the age-specific needs of the populations served and contributing to overall unit functions.
- Coordinate unit communication and take primary responsibility for medical record management, including transcription, order entry, documentation, and patient data management.
- Under supervision, perform at least one higher-level competency, such as EKG, lift team/mobilization, integrative therapy, OB technician duties, mother/baby dyad care, orthopedic technician duties, or another specialized skill such as surgical support, arterial lines, or sterilization processes.
- Greet customers by telephone and in person, obtain information, direct inquiries, take messages, act on assistance requests, and use scripts for calls, transfers, and service recovery.
- Answer call lights within four rings or call patient rooms to validate requests; answer and transfer phone calls within four rings and respond to inquiries promptly.
- Coordinate with physicians and department team members using paging systems or phones, and assist in directing others during codes, disasters, and other crisis interventions.
- Communicate with staff at all levels, use the chain of command, prioritize workload according to patient needs and staffing patterns, confirm new patient needs or assignment changes, and coordinate resource use.
- Seek assistance or feedback when needed, report when demands exceed capacity, and complete and sign documents accurately and promptly.
- Prepare rooms for admissions, greet and orient new patients/residents and families, and inventory and document belongings on admission, transfer, and discharge.
- Transport patients safely and on time to activities, therapies, and other departments; remove equipment and supplies at discharge; discharge patients from IDX within the expected timeframe; and enter directed orders for equipment, supplies, and dietary needs, seeking nurse clarification when needed.
- Provide and document patient care within the role's scope and unit standards; follow telemetry processes in monitored units and coordinate monitoring with central telemetry.
- Identify and communicate care concerns and condition changes, promptly notify the licensed nurse and act in life-threatening situations, and communicate patient transfer or discharge plans.
- Follow universal precautions, infection-control policies, safe body mechanics, patient mobilization and equipment procedures, and restraint policies; report hazards and unsafe practices and promptly report injuries using required forms.
- Identify patients at risk of injury, safeguard and label patient belongings, and participate in safety audits and monitoring programs.
- Maintain patient charts and records, retrieve previous charts and records from other facilities, file documentation, date/time/initial entries, help locate patient data, and prepare data for inter-facility transfers.
- Update electronic information systems, including tracking shell, Stafflink, NaviCare Hill-Rom, and teletracking; record admission, transfer, and discharge dispositions; coordinate test scheduling and retrieve results and relevant patient information.
- Prepare and stock downtime packets.
- Obtain, discontinue, store, clean, safely operate, and track equipment according to policies and manufacturer guidelines; submit repair work orders and escalate urgent or unresolved malfunctions.
- Maintain the integrity and sterility of supplies, restock bedside units, exam rooms, and other supplies, comply with equipment safety regulations, and follow durable reusable medical equipment protocols.
Desired Qualifications
- Completion of a high school diploma or equivalent.
- Completion of another comparable certified nursing assistant course.
- One year of experience as a unit clerk or secretary in an acute care setting.
About the company
Sharp HealthCare is a not-for-profit, integrated regional health care system serving the San Diego area. It operates four acute-care hospitals, three specialty hospitals, three affiliated medical groups, and a health plan, offering primary and specialty care, cancer treatment, cardiovascular care, orthopedic surgery, and women's health. Care is delivered through a network of hospitals, clinics, physicians, and a health plan to provide coordinated services and reinvest profits back into the community. By combining hospitals, physician groups, and an in-house health plan within a not-for-profit framework, it emphasizes community health and population well-being over standalone services.
Company Size
10,001+
Company Stage
N/A
Total Funding
N/A
Headquarters
San Diego, California
Founded
1946
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Simplify's Take
What believers are saying
- Sharp Tri-City plans $100 million upgrades, restoring labor and delivery within months.
- S&P said Sharp targets breakeven 2026 and $100 million cost savings.
- Chula Vista expansion adds imaging, specialty care, and parking capacity for growth.
What critics are saying
- August 2026 layoffs cut 260 jobs after 315 cuts in 2025.
- Two open NLRB charges in 2026 accuse SharpCare of bargaining and contract violations.
- S&P moved Sharp debt outlook negative on August 6, 2026, citing leverage pressure.
What makes Sharp Healthcare unique
- July 2026 Tri-City takeover gives Sharp a 30-year North County operating platform.
- Sharp Rees-Stealy Chula Vista opened January 2026 with consolidated outpatient services.
- Sharp controls hospitals, medical groups, and health plan across San Diego.
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Benefits
- Performance Bonus
- Professional Development Budget