Full-Time

Senior Alliances Manager

Salesforce

Updated on 11/15/2024

Vonage

Vonage

1,001-5,000 employees

Cloud-based communication services for businesses

Consulting
Enterprise Software

Senior

United Kingdom

Category
Strategic Account Management
Sales & Account Management
Required Skills
Sales
Salesforce
Marketing
Requirements
  • Bachelor’s Degree in Sales, Marketing, Business or related discipline.
  • Strong prior experience in an Alliance Partner Management or related role.
  • Experience in finding, recruiting and on-boarding new partners.
  • Experience in the Salesforce ecosystem would be of interest.
Responsibilities
  • Drive Vonage's Salesforce and Salesforce SIs referral business for the region.
  • Actively develop and nurture relationships with Salesforce and Salesforce's ecosystem partners.
  • Align Vonage's sales team with their Salesforce and SI counterparts on pipeline development and active opportunities.
  • Successfully position Vonage within Salesforce as the number one communications partner – responsible for all aspects relating to this i.e. exec alignment, activities with RVPs and all Sales and Sales Engineering teams.
  • Own and execute field events with Salesforce and SI partners including partner facing and customer facing events.
  • Nurture and maintain strong positive working relationships cross-functionally within Vonage and with partner account teams and senior-level executives.
  • Establish regular interlocks across internal and partner resources on alliance strategy, milestones and projected results.
  • Drive Vonage's Salesforce and other partner go-to-market strategies within region.
  • Develop and deliver training / education for Sales, Product, Professional Services, Customer Support and other departments on Salesforce and the Salesforce ecosystem.
  • Promote the Vonage brand and partnership value with customers, with industry contacts and at relevant industry events.
  • Manage business and technical escalations and communicate with stakeholders to maintain momentum and ensure success.
  • Execute against established relationship / sales / revenue goals.
  • Recommend and support implementation of recommendations to streamline, enhance and make Alliance Partnership Management more efficient and effective.

Vonage offers cloud-based communication services for businesses, enabling them to integrate voice, messaging, video, and data capabilities into their applications. Its main products include Communications Platform as a Service (CPaaS), Unified Communications as a Service (UCaaS), and Contact Center as a Service (CCaaS), which help improve customer engagement and streamline internal communications. The company operates on a subscription and usage-based revenue model, providing flexibility and scalability for clients. Vonage aims to enhance communication infrastructure for various industries, improving operational efficiency and customer service.

Company Stage

Acquired

Total Funding

$361.9M

Headquarters

Holmdel Township, New Jersey

Founded

2001

Growth & Insights
Headcount

6 month growth

9%

1 year growth

9%

2 year growth

7%
Simplify Jobs

Simplify's Take

What believers are saying

  • Vonage's acquisition by Ericsson for $6.2 billion positions it for significant growth and innovation within a global network.
  • Winning multiple awards, including Gold in the 5G category and Best Virtual Agent Platform, highlights Vonage's industry leadership and commitment to cutting-edge technology.
  • Partnerships with major players like Singtel and KDDI Web Communications expand Vonage's global reach and enhance its service offerings.

What critics are saying

  • The $1.09 billion impairment charge by Ericsson could indicate financial challenges or integration issues post-acquisition.
  • The competitive landscape in cloud communications is intense, with numerous players vying for market share, which could impact Vonage's growth.

What makes Vonage unique

  • Vonage's CPaaS, UCaaS, and CCaaS offerings provide a comprehensive suite of communication tools that integrate seamlessly into business processes, unlike competitors who may specialize in only one area.
  • The dual revenue model of subscription and usage-based fees ensures financial stability and scalability, setting Vonage apart from competitors with less flexible pricing structures.
  • Recognition as a leader in the Gartner Magic Quadrant for CPaaS for two consecutive years underscores Vonage's strong market position and visionary approach.

Help us improve and share your feedback! Did you find this helpful?