Customer and Partner Engagement Lead
About the job
- A Bachelor's degree in Business, Operations, Finance, or a related field, plus at least 2 years of experience in program management, process management, or process improvement, or equivalent experience.
- Experience in event planning and coordination, with a focus on field support and executive engagement.
- Experience managing multiple priorities and working in a fast-paced environment.
- Experience tracking and managing customer engagement activities.
- A sense of urgency and an entrepreneurial mindset, with the ability to challenge established approaches, move quickly from idea to action, and deliver measurable value.
- Experience using Copilot, AI agents, or other agentic capabilities to improve workflows, increase impact, and create new value.
- Prepare and support the VP of Strategy & Transformation for customer and partner meetings, including creating briefing documents, talking points, and follow-up communications.
- Assist sellers in engaging internal and external key stakeholders and facilitating executive sponsorships.
- Edit and review executive briefings for clarity and impact.
- Serve as a resource for field teams by providing guidance on communications best practices and supporting flagship events.
- Coordinate and support field events such as Ignite, Build, AI Tours, and industry-specific conferences.
- Define success criteria and performance metrics for engagements, using data to support decision-making and measure outcomes.
- Partner across teams to establish program strategies, requirements, plans, milestones, resource needs, and approaches for resolving program issues.
- Coordinate communication and engagement plans for stakeholders, partners, and customers, adapting messages to the audience and business needs.
- Track program progress, risks, and mitigation plans; use performance data insights to identify opportunities to improve and scale programs.
- Promote Microsoft’s culture and values in interactions and initiatives.
- A Master's degree in Business, Operations, Finance, or a related field, plus at least 3 years of experience in program management, process management, or process improvement; or a Bachelor's degree in those fields plus at least 5 years of such experience; or equivalent experience.
About the company
Microsoft develops software, devices, and cloud services. Windows is an operating system that runs on personal computers, Office provides productivity apps, and Azure offers cloud computing and developer tools. The company differentiates itself with a large, integrated ecosystem of software, devices, and services, plus long-standing partnerships with PC makers and a broad enterprise footprint. Its goal is to put a computer on every desk and in every home, and to extend that reach through cloud services, professional networking (LinkedIn), and gaming.
Company Size
10,001+
Company Stage
IPO
Headquarters
Redmond, Washington
Founded
1975
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Simplify's Take
What believers are saying
- Azure revenue grew 41% in FY2026, signaling durable enterprise demand for Microsoft AI infrastructure.
- Microsoft Cloud revenue hit $214 billion in FY2026, up 27% year over year.
- LinkedIn revenue rose 12% in FY2026, while new Copilot Home, Code, Autopilot launched.
What critics are saying
- Microsoft faces shareholder fraud suits filed June 2026 over Azure slowdown and AI spending.
- FTC antitrust probes target cloud, AI, and software bundling after Teams commitments.
- OpenAI and Anthropic underpin Copilot; a partner pivot can disintermediate Microsoft's AI layer.
What makes Microsoft unique
- Microsoft Azure surpassed $100 billion in FY2026, pairing cloud with Copilot across Office.
- Microsoft 365 Copilot reached 30 million paid seats by FY2026, embedding AI in workflows.
- ISOC in Defender unifies SIEM, XDR, and Sentinel inside one Microsoft security platform.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) Company Match
Professional Development Budget
Conference Attendance Budget
Flexible Work Hours
Remote Work Options
Growth & Insights and Company News
6 month growth
↑ 0%1 year growth
↑ 0%2 year growth
↑ 0%Accenture reported revenue of nearly $74.2 billion for fiscal year 2026, up 6.5% year-over-year, with net income of roughly $8.5 billion. The professional services firm serves approximately 9,000 clients globally with 814,000 employees. Microsoft generated revenue of nearly $331.8 billion in FY 2026, a 17.8% increase, with net income of approximately $133.7 billion. The company's net margin reached close to 40.3%. Both companies maintained a debt-to-equity ratio of approximately 0.3x. Microsoft's free cash flow reached nearly $67.0 billion, whilst Accenture's was roughly $11.6 billion. Accenture recently addressed a $25 million settlement with the Department of Justice regarding federal contracting practices. Microsoft faces securities fraud class action lawsuits involving AI and Copilot claims, alongside antitrust scrutiny and an IRS tax audit.
Microsoft is rolling out Excel Canvas through October, a feature that transforms spreadsheet data into polished reports with visualisations, metrics, and insights. The reports automatically refresh when underlying data changes. Users need access to Copilot in Excel and can customise reports using natural language prompts. The feature enters a crowded market of dashboard tools. The rollout follows mixed reception for recent Excel updates. Last week, Microsoft added a feature allowing multiple values in single cells. Earlier this year, a Copilot Dynamic Action Button faced user backlash, forcing Microsoft to make it removable. The company also abandoned the COPILOT() function in August, barely 12 months after its introduction.
Ryan Roslansky, Microsoft's executive vice president and former LinkedIn CEO, will leave the company at the end of 2026. Roslansky, who joined LinkedIn in 2009 and became CEO in 2020, cited family ties to the San Francisco Bay Area as his reason for departing. He will remain as an adviser to Microsoft CEO Satya Nadella through December. His exit follows a string of executive departures at Microsoft, including gaming chief Phil Spencer and Office executive Rajesh Jha. Roslansky moved into Microsoft 365 oversight earlier this year after Dan Shapero became LinkedIn's CEO. During Roslansky's six-year tenure leading LinkedIn, membership grew from 700 million to 1.3 billion users. LinkedIn posted 11% revenue growth for Microsoft's most recent fiscal year.
askpolly, an AI-powered market research platform, has integrated with Microsoft Copilot Cowork, allowing companies to combine social insights with sales data without uploading sensitive information to the cloud. The Ottawa-based company converts organic social media conversations into statistically valid market research in as little as two minutes. Through askpolly's API, users can merge social data with sales information directly within Microsoft Dynamics 365, Power BI, or Copilot. The platform filters out bots, influencers, and paid content before creating representative samples matched to census demographics, with underlying data refreshing every 24 hours. Anyone with a current Copilot subscription can download askpolly through Microsoft Marketplace. The platform is trusted by more than 200 companies for audience analysis, message testing, and sales forecasting.
Senator Elizabeth Warren is demanding answers from Amazon, Google, Meta, and Microsoft over $96 billion in lost federal revenue from AI-related tax breaks. Despite reporting massive revenues in Q2 2026, the tech giants saw significant tax reductions last year. Amazon paid $7.8 billion less in tax, Meta nearly $7 billion less, whilst Microsoft and Alphabet each qualified for roughly $19 billion in tax cuts. The companies are benefiting from provisions in Trump's One Big Beautiful Bill Act, including 100% bonus depreciation for AI data centres and expanded R&D tax credits. Corporate tax revenues have dropped 23% this year, largely due to these AI tax breaks. Warren and fellow lawmakers have sent letters to the companies' CEOs questioning the tax breaks and their lobbying efforts, arguing the costs have been imposed on American families through cuts to Social Security and other programmes.