Bonterra exists to propel every doer of good to their peak impact. We measure that impact against our vision to increase the giving rate as a percentage of GDP from 2% to 3% by 2033. We know that this goal is lofty, but we are confident that the right technology and expertise will strengthen trust in the sector, allowing the social good industry to accelerate growth and reach peak impact. Bonterra’s differentiated, end-to-end solutions collectively support a unique network of over 20,000 customers, including over 16,000 nonprofit organizations and over 50 percent of Fortune 100 companies. Learn more at bonterratech.com.
Bonterra is dedicated to helping the people behind the scenes of social good—who we call the doers—get more done. Formed in 2021, Bonterra brings together technology leaders serving organizations across the social good landscape to deliver bigger, better outcomes and accelerate lasting social change. Bonterra offers best-in-class donor engagement, supporter engagement, program management, and corporate social responsibility tech solutions that accelerate the impact of social good organizations, including nonprofit organizations, foundations and grantmakers, public agencies, and corporations.
Bonterra, which stems from the French word for "good" (bon) and the Latin word for "land" (terra), represents the exponential good that can be accomplished with the right foundation and supports the company’s purpose to power those who power social impact.
Interested in this position and joining Bonterra? Please note this is an "Evergreen" position which is used to build our candidate pool but is not a role that is open at this time. That said, we encourage you to apply to be a part of our talent community. By having your information on file, we can reach out to you when this (or a similar role) officially opens.
This is a contract position paid on an hourly basis, dependent on the number of client assignments you receive. Current coaches have between 15 and 90 clients at any given time with 1-3 hours used per month per client.
What You’ll Do
As a member of Bonterra’s Coaching team, you will help our software customers, both English and Spanish speaking, as they launch, optimize, execute and sustain their fundraising programs over the course of the year. We are looking for experienced and personable fundraisers from varied geographic locations with a proven record of raising individual gifts, grant writing, corporate giving and digital constituent engagement. These fundraisers should be comfortable using software and analyzing data. You will collaborate remotely with our small and mid-sized nonprofit customers who are using Bonterra software and personal coaching services. Your goal is to ensure their success with using our software to engage stakeholders and grow fundraising.
As a member of our professional services team, you will meet independently with a portfolio of customers for the purpose of guiding their fundraising by educating them on best practices for writing appeals, setting up giving pages, analyzing donor data, and driving campaign strategy and execution. Additionally, you will work closely with our Sales, Success and Product teams to win business and hone our solutions to better fit the market.
We are looking for an amazing teammate who can:
Slowly ramp up a portfolio of customers, each of whom will require 1-3 hours of coaching per month
Work independently while also utilizing Bonterra best practices and resources to coach your customers to fundraising success
Act as subject matter expert and consultant for individual fundraising, stewardship, corporate giving, grants, and our donor management software
Develop customized fundraising strategy and plans for individual giving
Help customers create and execute fundraising and engagement campaigns using our software, as well as digital platforms and social media
Develop relationships with customers based upon delivering value to them
Help hold customers accountable for executing against agreed upon plans
Assist in service renewal and upselling additional services to customers
Assist in the development of training materials and the education of new customers
Gather and share insight about customer behavior and product feedback in order to fuel customer success and Bonterra’s product development
Perform other duties as assigned
Who You Are:
Knowledgeable of a variety of nonprofit or philanthropic sectors. Ideal candidate will have a solid background in human services fundraising and also have experience with other types of missions, such as performing arts, animal welfare, LGBTQ+, minority-led, veteran, and faith-based
Strong problem solving skills, digital marketing experience and a love of data
Experience with fundraising data migrations and knowledge of a variety of fundraising databases preferred
Working knowledge of the Internet, web and mobile applications, and MS Office
Strong communication skills and proven experience using those skills to craft engaging and effective fundraising solicitations
Experience in coaching/consulting/teaching/mentoring and excellent listening skills and patience with the technologically challenged
Entrepreneurial approach that builds and nurtures strong and lasting relationships both internally and externally
Must be well organized and willing to regularly document the nature and scope of work being done with and for customers
Minimum 5-15 years experience in fundraising, development, and/or nonprofit consulting
Bachelor’s Degree or equivalent work experience; CFRE preferred
Spanish language proficiency REQUIRED
Located in Pacific or Mountain Time zones preferred
What You Can Expect:
You can expect growth and innovation and to have fun along the way. You will not only build great relationships with a variety of organizations across the sector, but you will also have the opportunity to build relationships with other coaches and within our team.
Please note: Only full-time employees are eligible for the benefits listed below. This position will not be eligible for benefits.
We are accepting applications for this role on an ongoing basis.
Our Culture:
Our team is made up of industry experts and advocates who are 100% committed to supporting the doers of social good. We are currently undergoing an effort to create the vision and values that embody our collective organization and embrace the individuals who make up our community.
Our comprehensive and competitive benefits include:
Generous Flexible Time Off (FTO) Policy
Equity for ALL regular, full-time employees from individual contributors to management - share in our success!
Up to 15 paid company holidays including some commemorating social justice events and self-care
Paid volunteer time
Resources for savings and investments
Paid parental leave
Paid sick leave
Health, vision, dental, and life insurance with additional access to health and wellness programs.
Opportunities to learn, develop, network, and connect
We are committed to being an equal opportunity employer and evaluate qualified applicants without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, diversity of thought and any other characteristic protected by applicable law.
