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TVH

Global distributor of industrial vehicle parts

AI Transformation Manager

Business OperationsConfirmed live in the last 24 hours
Full-timeWaregem, Belgium

About the Job

Requirements

  • Strong ability to bring technical teams and business stakeholders together, guide non-technical departments through change, understand business pain points, and translate them into actionable AI opportunities.
  • A self-starting, execution-focused approach and comfort operating tactically and strategically under the Director of AI.
  • Solid understanding of artificial intelligence and machine learning concepts, data governance, and ethical deployment standards, including fairness, bias mitigation, transparency, and compliance.
  • Experience applying product-thinking frameworks, change-management methods, and Agile/Scrum methodologies to technical projects.
  • Ability to lead through coaching, empathy, and clear communication.

Responsibilities

  • Partner with the Director of Digital Data Products and AI and enterprise leadership to execute and scale the enterprise-wide AI strategy in alignment with core business goals.
  • Lead expansion, adoption, and integration of AI technologies across TVH departments to deliver measurable business outcomes.
  • Facilitate interactions with departmental AI Ambassadors to determine tailored functional strategies and drive sustainable backlog creation and prioritization.
  • Drive organizational and cultural transformation and advocate for AI adoption across all business units.
  • Engage with department heads and leadership to maintain alignment, manage expectations, and communicate progress and value delivered by active AI projects.
  • Cultivate an AI-ready culture, accelerate the practical integration of AI tools into daily workflows, and build a shared mindset focused on practical, responsible adoption.
  • Define and enforce an AI governance framework covering ethical guidelines, compliance policies, operational best practices, fairness, bias mitigation, transparency, and explainability.
  • Maintain oversight and accountability across the AI lifecycle, from proof of concept through active production systems.
  • Establish and execute enterprise frameworks for AI usage, adoption, AI FinOps, and AI value tracking to define and validate return on investment and drive business outcomes across active and upcoming initiatives.
  • Recruit, lead, appraise, and coach team members within the functional area to build a high-performing execution team.
  • Keep the team engaged, motivated, and supported to deliver departmental objectives.
  • Secure buy-in for strategy and execution plans, and lead by example in supporting TVH's collaborative company culture.

About the Company

TVH

Global distributor of industrial vehicle parts

TVH is a global distributor of parts and accessories for forklifts, industrial vehicles, aerial work platforms, telehandlers, and other machinery. It supplies a huge catalogue of parts to dealers, rental companies, and service providers through its network of subsidiaries and warehouses around the world. Parts are ordered from TVH and moved through its international logistics system to the customer, enabling quick replacements and maintenance for equipment. TVH differentiates itself by being a family-owned business with a long history (founded in 1969 in Belgium) and a wide, globally distributed network that provides an extensive parts catalogue to a diverse customer base. Its goal is to keep industrial equipment running by delivering a broad range of parts efficiently through its global distribution platform.

Company size
1,001-5,000
Company stage
Acquired
Total funding
$1.3B
Headquarters
Waregem, Belgium
Founded
1969

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