U

University of Rochester

Private research university in Rochester, NY

Homecare Equipment Tech 1

Full-TimeUpdated on 10/23/2026
$17.50 - $22.75
Entry
Albany, NY, USA
RemoteRemote work in New York; the role includes delivery and in-home patient support in Monroe and surrounding counties.
Field ServiceEquipment Field Service

About the job

Requirements
  • A high school diploma or equivalent, or an equivalent combination of education and experience, is required.
  • Knowledge of local roadways in the service area and ability to use technology for wayfinding are required.
  • Ability to perform physical labor, including lifting containers and boxes, is required.
  • Ability to meet and interact with patients, caregivers, and facility personnel and deliver a high level of customer service is required.
  • A valid in-state driver's license with a clean driving record is required upon hire.
Responsibilities
  • Perform home medical infusion and supply coordination and basic in-home patient education for patients in Monroe and surrounding counties.
  • Contribute to preparing orders and provide delivery of home infusion orders or prescriptions and HME/DME items.
  • Assemble and package completed home infusion orders.
  • Deliver home infusion orders, DME/HME, or other items directly to patients' homes or alternative treatment locations, and ensure patients or caregivers complete and sign documentation required for regulatory and payment purposes.
  • Educate patients on DME/HME equipment.
  • Order and maintain inventory of supplies, packaging materials, and equipment; rotate supplies to ensure adherence to expiration dates; and participate in physical inventory counts.
  • Troubleshoot problems with DME/HME equipment.
  • Test infusion pumps and run diagnostics to ensure equipment is suitable to return to service.
  • Maintain relevant quality assurance documentation for home infusion and HME/DME equipment.
  • Coordinate and follow up on product returns.
  • Complete mail, deposits, and other errands upon request.
  • Provide scheduled on-call, after-hours support.
  • Complete other duties as assigned.

About the company

U

University of Rochester

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The University of Rochester is a research university with programs spanning the humanities, health care, business, education, music, engineering, and the sciences.

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