Digital Innovation Specialist

Description

Would you like to help our customers innovate like Amazon – and deliver breakthrough experiences for their end customers? Would you like to pioneer the use of cloud services to help drive innovation? Would you like to be part of building a fast-growing program with worldwide scale?

As a Business Development Manager for Digital Innovation, you will have an exciting opportunity to lead customer engagements and shape and deliver the Digital Innovation program, working with other Global BDMs, leadership team, and AWSI program leadership. Your primary responsibility will be to identify, develop, and lead engagements with Enterprise customers – engaging line of business and C-suite leaders, qualifying opportunities, leading innovation engagements utilizing Amazon mechanisms and driving resultant prototypes and scaled solutions. In addition, you will build and participate in mechanisms for tracking engagement impact for customers and for AWS and use your experience to help improve our engagement model.

You must be comfortable working in a fast-paced and entrepreneurial enterprise technology sales environment and working with cross functional teams as many parts of the program will have interdependencies with other teams within AWS. Typically, cross-functional collaboration includes sales leadership, vertical business development teams, solutions architecture, marketing, partners, service team leaders, professional services, and sales enablement.

The right candidate will have experience delivering Digital Innovation engagements for enterprise customers across all commercial verticals, with depth experience across 3+ verticals. This includes demonstrated experience in developing digital innovation opportunities for customers, a proven track record of leading and driving multiple simultaneous projects to meet customer business objectives, excellent project management skills, excellent judgement, a customer-obsessed and collaborative approach, strong data and metrics bias, an excellent understanding of cloud and ai based solutions with inherent curiosity, the ability to inspire others, create a coalition of the willing and a passion for helping customers transform using cloud technologies.

Key job responsibilities

• Develop C-suite and line-of-business relationships with leading innovators within customer organizations
• Work with Sales leadership to identify and qualify customers for the Digital Innovation program
• Facilitate workshops with customer executive groups
• Be the single threaded owner for a vertical within the AWSI Portfolio. Create and manage project and program level documentation for that vertical. Collaborate on engagement level resourcing across build partners.
• Lead and coordinate translation of those solutions into working cloud prototypes, working with relevant engineering and services teams, and partners where appropriate
• Build value propositions/ business cases
• Train & enable local sales teams to help qualify customers
• Lead the end-to-end digital innovation engagements and documentation including securing executive sponsorship, attributing revenue, shepherding prototype and production builds, securing public references and generating and delivering thought leadership.
• Effectively track and articulate the value of engagements underway, and major wins
• Help develop and improve the Digital Innovation engagement model based on engagement experience
• Work with the Partner team to identify, engage and enable partners who can accelerate our approach to digital innovation
• Work with internal Amazon Marketing and Product/Service teams to advance a Learning from Amazon topic & presentation. You must be a confident public speaker with a balance of credibility and charisma.
• Conduct customer briefings, present at customer, AWS and industry events, further AWS solutions-led thought leadership in the innovation domain.
• Execute the strategic business development plan while working with key internal stakeholders (e.g. sales teams, service teams, legal, support, etc.).
• Handle a high volume of engagements and the fast pace of the cloud computing market
Basic qualifications
• The right person will be technical, creative, analytical, and possess significant experience of business development enterprise sales, or program/product management leadership experience.
• Experience working within the technology industry is highly desired. Strong verbal and written communications skills are a must, as well as leadership skills
• 5+ years’ experience in customer-facing digital innovation or equivalent consultative-selling role
• 5+ years of business development, consulting, product management, or IT solutions development experience
• Education – BA or above required


A day in the life
You might start your morning framing the challenge for a new partnership opportunity. By midday, you are leading a cross-functional meeting with product managers and engineers to align on customer requirements and feature requests. In the afternoon, you could be iterating on a presentation about cross-cutting industry themes, coaching a teammate through a complex engagement, or working on developing pipeline. Throughout it all, you balance strategic thinking with hands-on execution, ensuring each engagement delivers measurable value.

About the team
The Digital Innovation (DI) Team and the specialist role uses Amazon's innovation mechanisms to help AWS customers define and bring new products and services to life on AWS. The DI program is one of the few customer engagement mechanisms at AWS which is exclusively line of business focus, intended to drive engagement outside of the CTO organization while deepening relationships. AWS DI Specialists work closely with senior leaders in the customer's line of business to identify challenges that can be addressed by building purpose-built solutions on AWS. They commonly engage in multi-week Working Backwards engagements (WBE) to write press releases for a new product or service, and then work with the necessary build teams to scope, validate, and build a Minimum Loveable Product (MLP) on AWS.

Basic Qualifications

- 6+ years of developing, negotiating and executing business agreements experience
- 5+ years of professional or military experience
- 6+ years of working with Core Cloud Technology Services, including, but not limited to Compute, Edge, Hybrid, Security, and/or Networking experience
- 5+ years of working with Business Application Technologies, including, but not limited to End User Compute (EUC), Supply Chain, Contact Center as a Service, Consumer Data Applications, Encrypted Communications, and/or Communication Developer Services experience
- 5+ years of solving problems with technology in the Healthcare/Life Sciences Industry experience
- 5+ years of solving problems with technology in the Media & Entertainment Industry experience
- 5+ years of solving problems with technology in the Global Financial Services Industry experience
- 5+ years of solving problems with technology in the Telecommunications industry experience
- 5+ years of solving problems with technology in the Automotive & Manufacturing industries experience
- 5+ years of solving problems with technology in the Energy & Utilities industries experience
- 5+ years of Go-To-Market, Business Development, Sales, or Consulting experience
- 5+ years of working with Advanced Compute technologies including, but not limited to: Accelerated Compute, High Performance Compute, Visual/Spatial Compute, and/or IoT. experience
- 5+ years of working with Enterprise Application Modernization and Migration technologies, including, but not limited to, Mainframe, Serverless, Containers, or Cloud Operations experience
- 5+ years of working with Data & AI related technologies, including, but not limited to, AI/ML, GenAI, Analytics, Database, and/or Storage experience
- 5+ years of working with Data & AI related technologies, including, but not limited to, AI/ML (Artificial Intelligence/Machine Learning), GenAI (Generative AI), Analytics, Database, and/or Storage experience
- 5+ years of in program management, workforce strategy development, or metrics-driven decision making experience
- Bachelor's degree
- Knowledge of publisher ad tech stacks and/or advertising technology
- Experience developing strategies that influence leadership decisions at the organizational level
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
- Experience selling enterprise software or cloud-based applications
- Experience explaining complex technical concepts to various business and technical audiences
- Experience presenting to both technical and non-technical executive audiences
- Experience leading complex, multi-year initiatives that may be cross-functional and/or span business and technology

Preferred Qualifications

- Master's degree in business, data science, public administration, finance, engineering, human resources, or related field, or PMP certificate
- Experience interpreting data and making business recommendations
- Experience identifying, negotiating, and executing complex legal agreements
- Experience designing, implementing, and scaling workforce development programs across large-scale operations, including forecasting workforce needs and leveraging analytics to drive program decisions
- Experience interpreting data and making business recommendations across leadership and cross-functional teams
- Experience using analytical tools for workforce metrics and reporting

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.