Associate Business Intelligence Manager

Key Accountabilities
 

• Design and develop complex BI dashboards, reporting tools, and visualizations that support high-impact, strategic decision-making across the Groups & Events domain
• Partner with G&E business stakeholders to uncover insights, refine requirements, and support data storytelling that drives confident decisions
• Influence BI strategy, reporting adoption, and upstream data design through strong G&E domain knowledge and business context understanding
• Serve as a senior BI developer with full-stack proficiency—translating business needs into intuitive front-end UX and managing connections to semantic layer and data sources
• Translate ambiguous business questions into structured, scalable reporting solutions aligned with KPI frameworks and BI governance
• Collaborate with semantic layer and data engineering teams to define data model requirements, optimize field structures, and ensure semantic consistency for scalable, self-service reporting
• Partner with business stakeholders to uncover insights, refine requirements, and support data storytelling that drives confident decisions
• Lead performance investigations and ad hoc analyses by connecting deep business knowledge with technical capability
• Define opportunities for automation and process optimization (e.g., recurring PowerPoint reporting, modular dashboard templates) and lead their implementation to increase BI scalability and delivery efficiency
• Mentor and guide junior BI team members by reviewing dashboard logic, sharing best practices, and improving user-centric design across the team

Education
 

Bachelor’s in Computer Science, Data Analytics, Statistics, or a related technical field, or an equivalent combination of education and work-related experience.

Experience
 

5–7 years in BI; expert in both front-end UX and backend design logic.

Technical Skills and Knowledge

• Expert-level proficiency in Tableau (or equivalent BI tools), with strong capabilities in UX design, dashboard performance optimization, and reusable asset creation
• Advanced SQL skills to build and troubleshoot complex queries and support metric development across large datasets
• Deep understanding of semantic layer structure, including how joins, hierarchies, and field naming impact business usability and self-service flexibility
• Proven ability to translate complex business questions into structured reporting logic, scalable tools, and insight-rich visualizations
• Skilled in crafting data stories that support business decision-making, with a focus on executive and strategic use cases
• Advanced experience using Python for BI automation and workflow optimization (e.g., automated presentations, scripted content updates)
• Strong grasp of IHG’s Groups & Events business, related operational workflows, and key performance drivers, with the ability to translate G&E business needs into effective BI solutions
• Acts as a technical and business SME within the BI team—coaching peers, setting standards, and influencing tool and metric adoption