MedStar Health

Not-for-profit health system delivering patient care

Officer 1 Unarmed

Security Guarding & PatrolConfirmed live in the last 24 hours

Full-timeWashington, DC, USA$18.70 - $32.72 /hrIn-person

About the Job

Requirements

A high school diploma or GED is required.
One to two years of related security or law enforcement experience is required, or one to two years of MedStar service may substitute for security experience.
A valid state driver's license in good standing is required.
If holding a Maryland or District of Columbia Special Police Officer commission, the officer must satisfy ongoing training requirements to maintain the commission.
Current CPR certification, including Basic Life Support and Neonatal Resuscitation Program, for healthcare providers from the American Heart Association or American Red Cross is required within 90 days.
The officer must successfully complete all initial MedStar training related to violence prevention, de-escalation, and crisis prevention intervention.
The role requires verbal and written communication skills, interpersonal skills, the ability to remain calm and thoughtful during a crisis, and the ability to assist in de-escalating situations involving strong emotions and conflict.

Responsibilities

Ensure a safe environment for patients, staff, and visitors by patrolling hospital property, responding to calls for assistance, and reporting conditions, objects, or persons that may affect safety or security according to established policies, procedures, and regulations.
Contribute to department goals and objectives while adhering to policies, procedures, quality standards, safety standards, and governmental and accreditation regulations.
Respond immediately to emergencies and provide necessary assistance to employees and customers.
Conduct assigned security patrols throughout the facility, including hospital campus and grounds by security motor vehicle or bicycle when required.
Monitor the security and appearance of lobbies, waiting areas, elevators, and entrances.
Prepare and submit reports and logs of incidents, investigations, and activities, and maintain department records, reports, and files as required.
Use nonviolent crisis intervention and de-escalation techniques to help keep staff, patients, visitors, and others safe, calm, and respected on site.
Provide wayfinding, parking, delivery, and other requested information for the hospital and MedStar affiliates.
Respond to security and medical code calls; investigate incidents and accidents; gather information and evidence; notify appropriate authorities or superiors; and call for backup assistance as necessary.
Testify at legal proceedings, hearings, and trials.
Work cross-functionally to ensure safe and secure environments.
Conduct foot patrols of hospital buildings and grounds, observe conditions, objects, or persons that might require police action, control access to and inspect packages of people leaving buildings, and report safety, security, and law violations.
Collect and secure patient valuables and lost-and-found articles.
Monitor camera surveillance and other security technology systems as directed.
Respond to circumstances where exercising law enforcement authority may be required.
Interact with visitors and maintain designated security posts throughout the facility as directed.
Communicate with security staff and the public to support quality outcomes for the security department.
Participate in meetings and committees, represent the department and hospital in community outreach, and participate in multidisciplinary quality and service improvement teams.
Mentor and train security staff, and assume the charge role as needed.

Desired Qualifications

An associate's degree is preferred.
A Maryland Special Police Commission or District of Columbia Special Police Officer commission is preferred.
Certified Healthcare Safety Professional certification is preferred.
Basic computer skills are preferred.

About the Job

General Summary of Position
Ensures a safe environment for our patients staff and visitors. Patrols hospital property responds to calls for assistance and reports on conditions objects or persons which may impact the security and/or safety of patients associates physicians visitors or vendors and responds according to established policies procedures and regulations. Mentors and trains security staff. Assumes charge role as needed. Officers are essential associates in a 24/7 environment and may be required to be flexible with scheduling and work "off-shifts." May obtain and maintain State of Maryland and/or District of Columbia Metropolitan Police Department Special Police Officer commission to carry out duties associated with crime control and response designated as an Unarmed Officer assigned and deployed within the hospital consistent with the limitations of the Unarmed SPO commission from Maryland State Police or District of Columbia Metropolitan Police Department.

Primary Duties and Responsibilities

Contributes to the achievement of established department goals and objectives and adheres to department policies procedures quality standards and safety standards. Complies with governmental and accreditation regulations.

Immediately responds to emergencies to provide necessary assistance to employees and customers.

Conducts designated security patrols throughout the facility as directed. May be required to patrol the hospital campus/grounds via security motor vehicle or bicycle.

Monitors security and appearance of lobbies waiting areas elevators and entrances.

Prepares and submits reports and logs of all incidents investigations and activities. Maintains department records reports and files as required.

Proficient in and utilizes nonviolent crisis intervention and de-escalation techniques to ensure staff patients visitors and all others remain safe calm and respected while onsite.

Provides assistance for way-finding parking deliveries and other requested information for the hospital and MedStar affiliates.

Responds to security and medical code calls. Investigates incidents and accidents. Gathers information and evidence. Notifies appropriate authorities or superiors and calls for back-up assistance as necessary.

Testifies at legal proceedings hearings and trials.

Works cross-functionally to ensure safe and secure environments.

Conducts foot security patrols of hospital buildings and grounds as required. Observes and monitors conditions objects or persons which might require police action. Controls access to and inspects packages of those leaving buildings. Reports all safety security and law violations.

Collects and secures patient valuables and lost-and-found articles.

Monitors camera surveillance and other security technology systems as directed.

Responds to circumstances where the exercise of law enforcement authority may be required.

Interacts with visitors and maintains designated security posts throughout the facility as directed.

Ensures quality outcomes for the security department by communicating with security staff and the public.

Participates in meetings and on committees and represents the department and hospital in community outreach efforts. Participates in multi-disciplinary quality and service improvement teams.

Minimal Qualifications
Education

High School Diploma or GED required
Associate's degree preferred

Experience

1-2 years related security or law enforcement experience required or
1-2 years of medstar service in lieu of security experience

Licenses and Certifications

DL - Valid State Driver's License in good standing required
MD Special Police Commission - MDSPC preferred or
Special Police Officer - DC - SPO preferred
If SPO must satisfy ongoing training requirements to maintain SPO commission in Maryland and/or DC. required
Certified Healthcare Safety Professional - CHSP preferred
CPR - Cardiac Pulmonary Resuscitation (includes BLS and NRP) for healthcare providers from either the American Heart Association (AHA) or American Red Cross within 90 Days required
Additional unit/specialty certifications may vary by department or business unit.
Must successfully complete all MedStar initial training related to violence prevention de-escalation and crisis prevention intervention. required

Knowledge Skills and Abilities

Verbal and written communication skills.
Strong interpersonal skills.
Ability to remain calm and thoughtful during a crisis.
Ability to assist in de-escalating situations with strong emotions and conflict.
Basic computer skills preferred.

This position has a hiring range of

USD $18.70 - USD $32.72 /Hr.

About the Company

MedStar Health

Not-for-profit health system delivering patient care

MedStar Health is a not-for-profit health system serving Maryland and the Washington, D.C. region, with hospitals, ambulatory and urgent care centers, and a health research institute. It delivers medical care through a network of facilities and care teams, supported by ongoing education and research to inform everyday practice. It stands out through its Georgetown University academic partnership, large regional network, and emphasis on patient experience, education, and research. Its goal is to improve regional health by providing high-quality medical care and advancing medicine through education and clinical excellence.

Company size: 10,001+
Company stage: Grant
Total funding: $29M
Headquarters: Columbia, MD
Founded: 1999

Recently Posted Jobs

Explore more opportunities at MedStar Health

See more jobs