Vulcan

Metals distributor offering wide steel range

Internal Sales Consultant

Account ExecutiveConfirmed live in the last 24 hours

Full-timeAlbury, AustraliaNo salary listed

About the Job

Requirements

Knowledge or experience in the metal industry is advantageous.
Previous customer service and sales experience is preferred but not essential.
Ability to work independently and as part of a team.
Attention to detail.
Intermediate computer skills.
Must complete a pre-employment drug screen if selected.

Responsibilities

Serve as the first point of contact for customers in an office-based internal sales role.
Sell engineering steel, stainless steel, and aluminium products.
Respond to inbound enquiries by phone and email in a timely and professional manner.
Conduct proactive customer outreach through outbound calling.
Process customer orders and prepare accurate quotes.
Follow up with customers to ensure satisfaction and gather feedback.
Collaborate with the sales team to support business development and identify opportunities.
Build and maintain strong customer relationships.
Assist with stock management and inventory control.
Handle general administrative tasks as needed.

Internal Sales Consultant

Vulcan · Albury, Australia · Full-time · Posted 2026-11-01

Workplace: on_site

Department: Australia

Description

Since Vulcan was founded in 1995, we have become Australasia’s highest performing metals distributor and processor. Our sustained growth is the product of superior service and dedication to continuously improving to every facet of our business.

About the role

In this office-based internal sales role, you will be the first point of contact for customers, working closely with internal teams and external partners. You’ll be responsible for selling engineering steel, stainless and aluminium products.

What You’ll Be Doing:

Responding to inbound enquiries via phone and email in a timely and professional manner
Proactive customer outreach through outbound calling
Processing customer orders and preparing accurate quotes
Proactively following up with customers to ensure satisfaction and gather feedback
Collaborating with the sales team to support business development and identify opportunities
Building and maintaining strong customer relationships
Assisting with stock management and inventory control
Handling general administrative tasks as needed

Requirements

On-site Monday to Friday 8.00am-4.30pm
Knowledge/ experience with in the Metal industry an advantage
Previous customer service and sales experience (preferred but not essential)
Ability to work independently and part of the team
Attention to detail
Intermediate computer skills

Please note that, as health and safety are important to us, you will be asked to complete a pre-employment drug screen if you are to be successful.

Benefits

On the job training
Generous parental leave policy
Employee Assistance Programme
Professional but relaxed company culture

If the above sounds like you, please submit your details through the application form, and we’ll be in touch ASAP. We’d love to hear from you!

Apply

Apply at Vulcan

About the Company

Vulcan

Metals distributor offering wide steel range

Vulcan Steel is a leading metals distributor across Australia and New Zealand, offering a broad range of steel and metal products such as carbon steel, stainless steel, plate and coil processing, engineering steels, and aluminium. The company operates through over 70 branches and 1,400+ employees, stocking and delivering inventory with strong traceability to meet customer needs. Its products and services are delivered via a logistics network and a quick-decision culture, ensuring reliable, on-time delivery. Vulcan differentiates itself with a flat, non-hierarchical culture that empowers employees to act quickly, a wide branch network, and a proven track record of high DIFOT scores. The company aims to be the go-to metals distributor in Australia and New Zealand by providing dependable service and quality products, pursuing growth through organic expansion and acquisitions.

Company size: 201-500
Company stage: IPO
Headquarters: Howick, New Zealand
Founded: 1995

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