Associate Manager - Aircraft Maintenance and Operations

Job Title: Associate Manager, Operations Management

Job Location: Ottawa, ON

Job Code: 47362

Job Schedule: Day Shift

Compensation Range: Between $90,000 - $140,000 CDN annually

L3Harris Technologies is an agile global aerospace and defense technology innovator, delivering end-to-end solutions that meet customers’ mission-critical needs. The company provides advanced defense and commercial technologies across air, land, sea, space and cyber domains. L3Harris has approximately $18 billion in annual revenue, 48,000 employees and customers in more than 100 countries. L3Harris.com
 
L3Harris is dedicated to recruiting and developing diverse, high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.
 
As an Associate Manager, Operations Management CC330 at L3Harris MAS you will work closely with the Operations Manager to direct, manage, organize, prioritize and lead a group of unionized employees dedicated to operations. You will coordinate efforts of specialists from within the Operations team and will be a key member responsible for the overall delivery of the CC330 in Service Support contract – which may include oversight and support of other project deliverables. 
 
You will promote the values of L3Harris within your work teams to promote professional culture and ensure care for maintenance. You will ensure that teams work in accordance with our AMO accreditation from DTAES, (Directorate of Technical Airworthiness and Engineering Support), aviation procedures, policies and regulations.  Given the frequency of flight assignments, you will actively manage personnel fatigue risk on a daily basis and collaborate closely with a robust, high-performing Quality Assurance program.
 
 
Essential Functions:
 
•    Actively contribute to the implementation of the CC330 program in Ottawa, Ontario, including participation in recruitment, facility setup, and coordination of deliverables, along with other activities critical to program success;
•    Support the pursuit of AMO DTAES accreditation by developing, reviewing, and refining Aircraft Maintenance Procedures and associated airworthiness documentation;
•    Represent operations at various meetings, establishing and maintaining professional relations with the program team and with various clients and stakeholders to identify challenges, limitations, constraints and risks while providing operational solutions to complex problems.  Manage emergencies and work on contingencies to minimize operational impacts; and
•    In close consultation with Operations Manager, work to continuously Improve Operational Structure and Efficiencies, and through training and oversight ensure adherence to policy and procedures.  Close collaboration with Licensed Planner, QA, Engineering, PRAA (Person Responsible for Assigning Authority), Programs Manager, and Operations Manager to ensure Airworthiness, Training, Currency, Projects, and Customer Satisfaction Key Performance Indicators are met or exceeded.
 
Health Security:
•    Carry out monthly inspections and follow-up on corrective actions;
•    Prepare and participate in OHS committee meetings and follow up actions;
•    Complete accident / incident reports; and
•    Assist L3 auditors during their visits and follow-up on actions.
 
Quality:
•    Respond and document corrective action requests (CARs);
•    Create and update departmental procedures and ensure employees follow them;
•    Participate and encourage employees to propose continuous improvement initiatives;
•    Follow up on improvement measures; and
•    Promote the RISE program.
 
Operations:
•    Establish and communicate the priorities of the day;
•    Track completion of maintenance with help from the maintenance planner;
•    Facilitate daily team meetings;
•    Approve timesheets;
•    Plan and coordinate training requirements;
•    Represent operations during daily meetings, teleconferences, etc;
•    Manage overtime required on a daily basis;
•    Approve travel requests and expense accounts;
•    Apply collective bargaining agreement; and
•    Coordinate computer problems with IT department.
 
Qualifications:
•    College or undergraduate degree in a relevant field of competence, such as engineering, AME, mechanics or aeronautics;
•    Minimum of 5 years’ experience in operations management;
•    Experience in team supervision (unionized employees an asset);
•    Ability to make decisions quickly and take action;
•    Customer-oriented and results oriented while adopting a "win-win" approach;
•    Ability to inspire employees and collaborators in a positive manner;
•    Good oral and written communication skills in both languages (French and English), an asset;
•    Sense of work organization and priority management;
•    Knowledge of labor relations; and
•    Knowledge of laws and policies related to the environment, health and safety at work.
 
Operational requirements:
•    Must be eligible for registration to the Controlled Goods Program; and
•    Must be eligible to obtaining and maintaining the government of Canada’s “Reliability” status and Level 2 (Secret) security clearance.
 
L3Harris is proud to be an equal opportunity employer and is committed to treating all of its employees and job applicants with respect and dignity and to maintaining a workplace free from discrimination. Anyone applying for a position will be considered without regard to the following: race, national or ethnic origin, colour, religion, age, nationality, ancestry, ethnicity, gender, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability, citizenship status, or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered, or any other characteristic that is protected by applicable human rights legislation.
 
L3Harris maintains a drug-free workplace and conducts pre-employment drug and alcohol testing and background checks, in accordance with applicable law. Such results are only accessible and viewed by individuals at L3Harris who have direct responsibility in the hiring process. If you fail to report for a drug and alcohol test, refuse to undergo such test or test positive for the presence of drugs or alcohol, the hiring process may be concluded or your offer of employment may be rescinded, in L3Harris’ sole discretion.
 
This job is for an existing vacancy.