Value Stream Delivery Lead - Technology

Location: Edinburgh, Hybrid

In this position, you’ll be based in the Edinburgh office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex.

We give you a world of potential

Computershare have an exciting opportunity for a Value Stream Delivery Lead to join our Technology team. This is a unique opportunity to play a pivotal role in shaping and delivering strategic digital transformation outcomes within a dynamic and fast-paced environment.

Working at the heart of a multi-year transformation programme, you will combine strategic thinking, strong delivery leadership, and innovative problem-solving to achieve measurable outcomes including revenue growth, cost optimisation, and enhanced customer experiences.

If you thrive on leading change, building collaborative relationships, and making a tangible impact on business success, this role offers an exciting platform to develop your career while driving meaningful transformation.

A role you will love

As the Value Stream Delivery Lead, your role is pivotal in driving the delivery of our value streams. Ensuring operational excellence and strategic alignment in our multi-year digital program.

You will leverage your deep functional knowledge and extensive business experience to lead the delivery of value-stream outcomes (e.g., cost reduction, revenue growth, customer eNPS).

You will play a crucial role in cultivating a high-performance team culture, focused on delivering exceptional results. Your adeptness in problem-solving and impact-driven approach will be key in navigating complex challenges and delivering solutions that not only meet but exceed business objectives. By harnessing your exceptional interpersonal skills, you will build and maintain robust relationships across the organization, inspiring collaboration and driving cohesive efforts towards shared goals.

You will be expected to drive the execution plan, effectively manage dependencies, and navigate through challenges to ensure the successful delivery of our value stream.

Some key responsibilities include:

• Serve as the primary point of contact for the Delivery Team, establishing strong collaborative relationships with the Account Executive, Business Owner, Product Manager, and Value Stream Architect
• Oversee the planning and resource allocation to deliver the value stream effectively
• Employ your extensive experience to identify and resolve challenges, keeping the delivery process on track
• Proactively manage dependencies and anticipate potential obstacles to maintain continuous progress
• Strike a balance between managing immediate operational requirements and long-term planning
• Ensure the team is well-equipped to handle current tasks while being prepared for future challenges
• Produce comprehensive reporting and project artifacts, providing clear visibility of progress to stakeholders across various levels

What will you bring to the role?

Your leadership will be instrumental in shaping the methodologies and practices within the team, fostering an environment of continuous improvement and innovation.

Other key responsibilities include:

• Deep domain expertise, continuous learning, and application of best practices.
• Strong industry insight, strategic decision-making, and a proven delivery record.
• Builds high-performing teams, provides clear direction, and delegates effectively.
• Uses analytical thinking, innovation, and proactive risk management to overcome challenges.
• Delivers measurable results, leads change, and influences key decisions.
• Communicates effectively, builds strong relationships, and resolves conflicts constructively.

In addition, you will have:

• Experience from a Financial Services organisation who has embarked on a digital transformation or a FinTech that has launched digital products and/or platforms
• Have a solid understanding of the industry landscape, including market trends, customer needs, and competitive dynamics
• Proven history of contributing to successful projects, demonstrating an ability to drive business growth and operational efficiency
• Excel in building, leading, and motivating teams to achieve high performance and meet project goals
• Skilled in delegating responsibilities effectively, empowering team members while maintaining accountability
• Ability to influence stakeholders and drive decisions that lead to meaningful outcomes
   

Rewards designed for you

Flexible work to help you find the best balance between work and lifestyle

Health and wellbeing rewards that can be tailored to support you and your family

Invest in our business by setting aside salary to purchase shares in our company, and you’ll receive a company contribution as well.

Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future

And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub