Full-Time

Residential Counselor

Mental Health Services

Updated on 9/3/2026

Deadline 7/15/27
Vinfen

Vinfen

1,001-5,000 employees

Health and human services for disabilities

Compensation Overview

$22.55/hr

No H1B Sponsorship

Lawrence, MA, USA

In Person

Associate's

Category
Social & Community Services (1)
Required Skills
CPR
Medication Administration
First Aid

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Requirements
  • A high school diploma or equivalent is required.
  • The employee must be at least 21 years of age and have held a valid United States driver's license for at least six months.
  • The employee must be able to pass CORI, driving record, employment reference, multi-state background, and driver's screening checks.
  • The employee must become CPR and First Aid certified within two weeks of hire and MAP certified within 150 days of hire.
  • The employee must maintain adequate insurance and a safe driving record when using a personal vehicle.
  • The employee must be able to establish supportive, trusting relationships with people served, families, and neighbors.
  • The employee must be sensitive to cultural, religious, ethnic, disability, and gender issues.
  • The employee must be able to balance competing priorities and make independent judgments and decisions.
  • The employee must be able to work professionally and confidentially and use personal computer applications and equipment.
  • The employee must be able to perform physically active duties, including standing, walking, bending, kneeling, stooping, crouching, crawling, climbing, lifting at least 25 pounds, and assisting people served with activities of daily living.
  • The employee must be able to speak, hear, and communicate with people served, staff, and external representatives, and meet the stated visual requirements.
  • The employee must be able to drive using a Vinfen van or personal vehicle.
Responsibilities
  • Provide direct support to people with psychiatric conditions in a residential group living environment.
  • Help orient people served who are new to the residence.
  • Collaborate with Integrated Team members to address the needs of people served.
  • Implement treatment-plan interventions as directed by the team LPHA clinician.
  • Perform day-to-day assignments as directed by the Program Director.
  • Use recovery-oriented, person-centered, harm-reduction, trauma-informed, culturally competent, and strengths-based approaches.
  • Adhere to safety, maintenance, Human Rights, and other operational policies and procedures.
  • Comply with physical-site licensing standards and regulations.
  • Store, administer, document, and dispose of medication according to Medication Administration Program requirements, funding-source regulations, and company policy.
  • Ensure program compliance with Vinfen Medication Administration Program protocols and teach people served medication management.
  • Create opportunities for people served to participate in residence operations, including meal preparation and physical-site maintenance.
  • Encourage social interaction between residents and create a collaborative environment where people served, families, friends, and others are welcomed, respected, and valued.
  • Serve as a resource for neighbors.
  • Help people served prepare meals.
  • Act as an advocate for people served.
  • Participate in trainings and attend supervision and staff meetings as requested.
  • Assist with orienting new staff.
  • Complete required documentation and incident documentation as needed.
  • Contribute to program quality-improvement goals and objectives.
  • Help people served use crisis-intervention techniques when necessary and access on-call backup when needed.
  • Support evidence-based and best practices, including Motivational Interviewing, Harm Reduction, Housing First, Stages of Change, Wellness Recovery Action Plans, Seeking Safety, and Cognitive Behavioral interventions.
  • Perform physical-site maintenance activities according to the maintenance schedule.
  • Perform other related duties as assigned.
Desired Qualifications
  • An associate's degree in a human services discipline is preferred.
  • Prior experience working in a human services setting is strongly preferred.
  • One to two years of job-specific experience in the human services field is preferred.
  • Bilingual or bicultural applicants and applicants with lived experience of psychiatric conditions are encouraged to apply.

Vinfen provides health and human services to adolescents and adults with disabilities or life challenges. It operates more than 200 locations in Massachusetts and Connecticut and offers a range of evidence-based programs, including recovery support, supported living, habilitation, education, employment services, clinical care, and peer support. How the product works: Vinfen delivers these services through coordinated programs and teams at community sites and partners, helping people gain skills, live more independently, and participate in daily life. How it differs from competitors: Its large, regional network covers a broad continuum of care—from clinical treatment to housing and employment—across both youths and adults, using evidence-based approaches and integrated supports. What the company aims to achieve: to improve quality of life, independence, and meaningful community participation for people with disabilities or life challenges.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Cambridge, Massachusetts

Founded

1977

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Simplify Jobs

Simplify's Take

What believers are saying

  • The Restoration Center won expanded state backing, including FY26 and FY27 ORRF funding.
  • Vinfen raised more than $120,000 at Gateway Arts in July 2026, showing community support.
  • The company keeps launching public-facing programs, including board scholarships and advocacy events in 2026.

What critics are saying

  • Massachusetts delayed the Restoration Center; opening uncertainty pushed contract budgeting into 2028.
  • Active job postings fell 13.6% in 2026, signaling slower hiring momentum.
  • Vinfen depends on state reimbursements; contract changes or payment delays threaten service continuity.

What makes Vinfen unique

  • Vinfen runs Massachusetts behavioral health, disability, and crisis services across 2,163 employees in 2026.
  • Its Lowell Restoration Center opened March 31, 2026, bundling respite, peer support, and triage.
  • Vinfen’s 2025 annual report shows $295.7 million revenue and $89.2 million net assets.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Health Savings Account/Flexible Spending Account

Pet Insurance

Paid Vacation

Paid Holidays

Paid Sick Leave

Tuition Reimbursement

Employee Referral Bonus

Employee Discounts