Operations Supervisor - SC Operations, Training and Continuous Improvement

Logistics at full potential. 

At GXO, we’re constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of.

1st Shift: Tuesday - Friday 6:00am - 4:30pm

The Operations Supervisor - Training and CI supports facility performance by leading employee onboarding and required training while contributing to ongoing process improvement initiatives. This role maintains accurate training records and operational documentation, facilitates root cause analysis, and partners with site leadership to strengthen safety, quality, compliance, and operational consistency.

Training Responsibilities

• Coordinate and facilitate new-hire onboarding, required operational training, and applicable process-specific instruction.
• Deliver or coordinate required training, including dangerous goods awareness, lithium battery handling, powered industrial equipment, and lockout/tagout for applicable work groups.
• Maintain accurate training, qualification, and recertification records, proactively coordinating renewals before expiration.
• Create, review, and maintain accurate standard operating procedures, work instructions, and training materials for warehouse processes.

Continuous Improvement Responsibilities

• Support Continuous Improvement leadership with Operational Excellence activities, open projects, and facility improvement priorities.
• Assist with the intake, documentation, tracking, and closure of improvement opportunities submitted through the Project Engine.
• Lead or facilitate facility root cause analysis activities, including corrective-action follow-up and operational retraining when required.
• Maintain accurate tier board documentation, conduct routine audits, and follow up with operational leaders on identified gaps.

Schedule Details: Each position will be assigned a regular home shift, but must remain flexible to support other shifts during critical onboarding periods and for Continuous Improvement projects as needed.

What you need to succeed at GXO: 

At a minimum, you’ll need:

• 2 years of relevant work experience 
• Experience with Microsoft Office (Word, Excel and Outlook) and computerized scanner equipment
• Availability to work a flexible schedule as needed, including planned and unplanned overtime, which may include weekends

It’d be great if you also have:

• Bachelor's degree in Logistics or a related field
• 2 years of managerial or supervisory experience
• Bilingual English/Spanish
• Experience in an AS9100 or ISO environment
• Warehousing or Third-Party Logistics (3PL) experience

This job requires the ability to:

• Lift objects of various shapes, sizes and weights
• Stand, sit or walk for extended periods of time
• Reach (including above your head), bend, climb, push, pull, twist, squat and kneel
• Handle or manage tools or equipment
• Tolerate hot or cold warehouse environments

We engineer faster, smarter, leaner supply chains.

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work.

We are proud to be an Equal Opportunity employer including Disabled/Veterans.

GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.