Application Developer Analyst Level 1 - Revenue Applications

JOB TITLE:Application Developer Analyst Level 1-5

SALARY RANGE:

Level 1 $57,100 - $81,572

Level 2 $62,812 - $89,731

Level 3 $69,092 - $98,703

Level 4 $76,001 - $108,573

Level 5 $86,703 - $123,862

DEPT/DIV:Transportation IT Products

SUPERVISOR:Manager, Product Development – Fare Management Systems

LOCATION:Graybar – 420 Lexington Ave

HOURS OF WORK:9:00 am - 5:00 pm/8 hrs. or as required.

DURATION:Open Until Filled

This position is eligible for two days per week telework. New Hires are eligible to apply 30 days after their effective date of hire.

Summary:

This position is responsible for designing, developing, and testing software solutions across web-based, mobile, client/server, and cloud environments, while producing technical specifications and documentation in accordance with MTA standards. This role collaborates closely with cross-functional teams to build and support next-generation revenue applications for Ticket Vending Machines, Ticket Office Machines, and mobile sales platforms, including post-production operational support.

Critical Skills Required:

• Proficiency in Written Technical Communications 
• Proficiency In Oracle SQL and PL/SQL
• Experience In Python Web and API Development
• AJAX, HTML, JavaScript and CSS
• AWS Cloud Platform Knowledge and Cloud Computing Concepts
• Windows Server Operating Systems
• Windows and Linux OS Scripting Languages (PowerShell, Bash)
• Docker
• Git

Responsibilities:

Level 1

• Code, configure, and deliver easily maintainable software according to the specification provided using standard MTA tools and products.
• Test and debug routines and programs for efficient processing and maximum utilization of computer systems.
• Develop and maintain technical and standard documentation for program development activity in a timely and high-quality manner.
• Participate in the evaluation of new software development products, applications, practices, and techniques.
• Participate in the development and maintenance of functional test plans that adequately test the defined requirements and functions.
• Participate in the analysis of business requirements and system design for the development and configuration of software applications that support MTA business requirements.

Level 2

Same as Level 1, with the following additional responsibilities:

• Participate in the investigation and resolution of production problems, and assist other technical support staff in solving technical issues related to MTA software applications.

Level 3

Same as Level 2 with the following additional responsibilities:

• Code, configure, and deliver easily maintainable software according to the specification provided using standard MTA tools and techniques, following MTA standards and guidelines.
• Participate in the analysis and development of the business specification.
• Investigate and resolve production problems in a timely manner.
• Assist less experienced software developers/analysts in solving coding and technical issues related to MTA software.

Level 4

Same as Level 3 with the following additional responsibilities:

• Work with business users to develop the technical and business specifications.
• Test and debug routines and programs for efficient processing and maximum utilization of computer systems.
• Analyze, develop, and maintain high-quality technical documentation in a timely manner.
• Investigate and resolve production problems in a timely fashion.
• Develop and maintain functional test plans that adequately test the defined requirements and functions.
• Guide and lead software developers/analysts throughout the project life, from design, build, and test through to delivery.
• Evaluatethe  operating efficiency of software developed by other MTA software developers/analysts and consultants.

Level 5

Same as Level 4 with the following additional responsibilities:

• Lead in the development and delivery of well-designed software, from simple to extremely complex applications, following MTA standards and guidelines.
• Take a leadership role in working with MTA business users to develop functional requirements and system specifications.
• Analyze, develop, and maintain high-quality technical documentation.
• Investigate and resolve production problems and assist other technical support staff in solving coding and technical issues related to MTA software applications.
• Lead the evaluation of new software development products, applications, practices, and techniques.
• Lead in the development and maintenance of functional test plans that adequately test the defined requirements and functions.
• Develop test criteria, analyze/debug logic and coding errors, review programs, and assist other team members with the testing of all computer routines, programs, and integrated solutions.

Qualifications

Level 1

• Basic programming skills in MTA IT-supported languages and software packages; basic knowledge of secure coding techniques is a plus.
• Basic knowledge and some experience applying programming logic to the development and debugging of software applications.
• Basic knowledge of Windows and/or Linux operating systems and internet technologies.
• Good interpersonal skills, ability to function as part of a team that might include end-users as well as other technical staff.
• Ability to conceptualize business requirements of the program being developed, including the ability to identify underlying principles and the appropriate data handling techniques required.
• Good oral and written communication skills.
• Good analytical skills.
• Ability to initiate, demonstrate flexibility, and good time management skills.
• Availability to handle production problems outside normal workday hours.

Level 2

Same as Level 1 with the following additional qualifications:

• Programming skills in MTA IT-supported languages and software packages; basic secure coding techniques a plus.
• Knowledge of Windows and/or Linux operating systems and internet technologies.
• Good interpersonal skills, ability to function as part of a team that might include end-users as well as other technical staff.
• Demonstrated troubleshooting skills and ability to handle multiple programming tasks simultaneously.

Level 3

Same as Level 2 with the following additional qualifications:

• Strong programming skills in an MTA IT-supported language. Strong knowledge of Windows and/or Linux operating systems and internet technologies.
• Strong interpersonal skills, ability to function as part of a team that might include end-users as well as other technical staff.
• Demonstrated ability to conceptualize business requirements of the program being developed, including the ability to identify underlying principles and the appropriate data handling techniques required.
• Strong leadership, oral and written communication skills.
• Strong analytical skills.
• Strong troubleshooting skills and ability to handle multiple programming tasks simultaneously.
• Ability to initiate, demonstrate flexibility, and good time management skills.

Level 4

Same as Level 3 with the following additional qualifications:

• Advanced programming skills in an MTA IT-supported language, including secure coding techniques.
• Advanced knowledge of Windows and/or Linux operating systems and internet technologies.
• Strong interpersonal skills, ability to function as part of a team that might include end-users as well as other technical staff.
• Ability to work independently with minimal supervision.
• Advanced ability to conceptualize business requirements of the program being developed, including the ability to identify underlying principles and the appropriate data handling techniques required.
• Ability to instruct and guide less senior software developers/analysts.

Level 5

Same as Level 4 with the following additional qualifications:

• Advanced programming skills in an MTA IT-supported language, including secure coding techniques.
• Excellent knowledge of Windows and/or Linux operating systems and internet technologies.
• Excellent interpersonal skills, ability to function as part of a team that might include end-users as well as other technical staff.
• Demonstrated ability to work independently with minimal supervision.
• Demonstrated strong troubleshooting skills and ability to handle multiple programming tasks simultaneously.
• Strong ability to conceptualize business requirements of the program being developed, including the ability to identify underlying principles and the appropriate data handling techniques required.
• Strong leadership skills and excellent oral and written communication skills, particularly the ability to describe technical issues in non-technical terms.
• Demonstrated ability to plan activities and instruct and guide less senior software developers/analysts.
• Excellent analytical skills.
• Ability to demonstrate highly developed knowledge of current industry standard IT technologies and market trends.
• Demonstrated ability to plan, present, and apply complex technology solutions to solve critical business requirements effectively and efficiently.
• Proven experience working with senior-level staff contributing to both short and long term, technology-related planning strategies.

Education and Experience

Level 1

• Bachelor’s degree or a minimum of 1 year of experience developing and maintaining software applications in a business environment.

Level 2

• Bachelor’s degree or a minimum of 5 years’ experience developing and maintaining software applications in a business environment.
• Must possess a minimum of 3 years’ experience applying programming logic to the development of computer programs and software applications.

Level 3

• Bachelor’s degree or a minimum of 7 years’ experience developing and maintaining software applications in a business environment.
• Must possess a minimum of 5 years’ experience applying programming logic to the development of computer programs and software applications.

Level 4

• Bachelor’s degree or a minimum of 10 years’ experience developing and maintaining complex software applications in a medium-large business environment.
• Must possess a minimum of 8 years’ experience applying programming logic to the development of computer programs and software applications.

Level 5

• Bachelor’s degree or a minimum of 12 years’ experience developing and maintaining complex software applications in a medium-large business environment.
• Must possess a minimum of 10 years’ experience applying programming logic to the development of computer programs and software applications.

OTHER INFORMATION:

This is a resume-based position in the collective bargaining unit represented by the Transportation Communications Union (TCU) andwill be governed by the terms of the associated TCU collective bargaining agreement for IT employees.  As such, candidates selected for this position will be represented by TCU and be on the MTA payroll.  In addition, candidates selected may be required to work at any MTA Agency location.

Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).

Equal Employment Opportunity

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.

The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.