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Four Seasons

Luxury hotel management with branded residences

On-Call Bell Attendant

Hotel Guest ServicesPosted on Nov 5
Part-timeSan Francisco, CA, USA$29.49 /hrIn-person

About the Job

Requirements

  • The role requires reading, written, and oral proficiency in English.
  • The candidate must be able to cope with stress and work in a high-volume operation.
  • The candidate must be able to prioritize and multitask.
  • The candidate must be able to work a flexible schedule, including days, nights, weekends, and holidays.

Responsibilities

  • Greet guests and escort them to their rooms.
  • Deliver luggage to rooms upon check-in and pick up luggage from rooms upon departure, moving it to storage or the Front Drive; maintain proper records of deliveries and pick-ups.
  • Handle guest interactions with hospitality and professionalism, accommodate special requests when possible, resolve customer complaints, and assist with inquiries about hotel services, operating hours, key hotel personnel, in-house events, and directions.
  • Greet guests passing through the lobby and offer assistance.
  • Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.
  • Work harmoniously and professionally with co-workers and supervisors.

Desired Qualifications

  • High school education or equivalent experience is preferred.

About the Company

Four Seasons

Luxury hotel management with branded residences

Four Seasons manages a global network of luxury hotels, resorts, and branded residences under the Four Seasons name, typically without owning the real estate. It earns mainly through management fees tied to hotel revenue and operating profit, plus licensing and fractional ownership fees. Its differentiator is a strict focus on quality, service, culture, and brand, with offerings like branded residences and Four Seasons Residence Clubs that blend hotel services with ownership. Its goal is to maintain leadership in luxury hospitality by delivering exceptional guest experiences, expanding premium properties globally, and offering distinctive ownership that ties guests to the Four Seasons lifestyle.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Toronto, Canada
Founded
1993

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