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Veolia

Water, waste, and energy services provider

Technical Account Manager - Industrial Chemicals

Account ManagementConfirmed live in the last 24 hours
Full-timeEllicott, NY, USA

About the Job

Requirements

  • A bachelor's degree or equivalent in Biology, Chemistry, Environmental Science, or Chemical, Industrial, or Mechanical Engineering/Technology is preferred; alternatively, at least 8 years of direct experience in the field and water treatment industry qualifies, and high school education is required.
  • Chemical water treatment experience is required.
  • At least 4 years of technical sales experience with demonstrated success in account management, revenue growth, and customer relationship building is required.
  • Experience with consultative selling and technical solution development is required.
  • A full valid driver's license and willingness to travel are required; a learner's permit or G1/G2 class does not qualify.
  • Technical curiosity and problem-solving skills are required.
  • Proficiency in mathematical calculations and chemistry concepts is required.
  • Sample analysis and testing ability, plus mechanical and electrical aptitude for small-scale equipment and instrumentation, are required.
  • Interpersonal and communication abilities, customer-focused active listening, time management, ability to work independently and collaboratively, comfort in industrial environments, continuous learning, and professional development are expected.
  • Physical ability to lift and carry up to 50 lbs as needed is required; frequency varies by worksite.

Responsibilities

  • Analyze, build, and optimize chemical treatment programs for Cooling Water, Boiler Water, Wastewater, Memchem, and Process Applications.
  • Conduct sample testing and deliver Technical Service Reports analyzing customer data, interpreting results, and recommending initiatives to improve customer operations.
  • Execute the Account Management Excellence Program, including Service Plans, Value Generation Plans, and Business Reviews, to demonstrate measurable customer value.
  • Plan and communicate Value Generation Plans through projects that drive water and energy sustainability and improve asset protection.
  • Meet annual revenue targets while managing margin reviews, price escalations, and commercial negotiations.
  • Maintain a healthy sales funnel and secure new, recurring, profitable business opportunities for consistent year-over-year growth.
  • Work safely and follow all EHS policies and procedures.

Desired Qualifications

  • Process treatment experience is preferred.

About the Company

Veolia

Water, waste, and energy services provider

Generating company summary.

Company size
10,001+
Company stage
IPO
Headquarters
Aubervilliers, France
Founded
1853

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