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Alayacare

Alayacare

Cloud-based home care management software

Accounts Receivable Specialist

Part-Time
No salary listed
Junior
Sydney NSW, Australia
Hybrid

One day in the Sydney CBD office per week is required.

About the job

Requirements
  • At least 2 years of experience in accounts receivable or a similar accounting role, including invoicing, collections, and reconciliations.
  • Solid credit control experience, including following up on overdue invoices and resolving payment queries.
  • Comfort working with technology and willingness to learn new finance systems.
  • Intermediate Excel skills.
  • Exposure to artificial intelligence and an open mind about using artificial intelligence to improve work efficiency.
  • Ability to work with minimal supervision.
  • Clear communication with internal teams, customers, and external partners.
  • Ability to work effectively as part of a small team.
Responsibilities
  • Manage monthly timesheets to support time-based billing.
  • Prepare and issue monthly customer invoices for software-as-a-service subscriptions, professional services, and expense recharges.
  • Follow up on overdue accounts and keep the aged receivables ledger current.
  • Assist with deferred revenue calculations.
  • Maintain aligned customer records and contracts across multiple finance systems.
  • Assist with the NetSuite migration, including data migration, customer record setup, and testing.
  • Support daily accounts receivable journals, reconciliations, and month-end tasks.
  • Assist with customer queries and tasks arising from the systems migration.
  • Serve as the first point of contact for internal queries about contracts and billing.
  • Assist Project Managers and Account Managers with customer contract documents.
  • Support the Controller and other accounts receivable specialists with accounts and contracts activities, and provide cover for other accounts receivable professionals as needed.
  • Provide external accountants or auditors with requested information.
  • Maintain finance administration documentation, trackers, and checklists.
  • Maintain organized digital filing and document control.
  • Identify and implement process improvements where possible.
Desired Qualifications
  • Experience with NetSuite or Xero.

About the company

AlayaCare provides cloud-based software for home care providers, offering a full set of tools to run operations. It includes scheduling, billing, clinical documentation, and medication management within a single platform, all accessible via the cloud. The product works as a subscription-based software-as-a-service; agencies log in to manage care plans, track visits, handle billing, and document clinical notes, with automated workflows and potential integrations for payroll and HR to streamline processes. AlayaCare differentiates itself by focusing specifically on home care and allied services, delivering an integrated suite designed to cut administrative work and improve care delivery. The company's goal is to help home care providers run their operations more efficiently so they can devote more time and resources to patient care.

Company Size

501-1,000

Company Stage

Debt Financing

Total Funding

$310.3M

Headquarters

Montreal, Canada

Founded

2014

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Simplify's Take

What believers are saying

  • CIBC’s $50 million facility finances M&A and product investment through 2026.
  • AlayaCare won The Medical Team, Oliver’s Nannies, and Eitan Medical integrations in 2024-2026.
  • Mila partnership and 2026 AlayaFlow launch strengthen clinically safe agentic AI credibility.

What critics are saying

  • Nova Scotia’s $19 million platform contract ties AlayaCare to public procurement scrutiny.
  • Miller v. Alaya Care Inc. exposed costly hiring and termination practices in 2025.
  • WellSky and others can copy workflow automation, compressing AlayaCare’s AI advantage quickly.

What makes Alayacare unique

  • AlayaCare pairs home-care EHR, scheduling, billing, and visit verification in one platform.
  • AlayaFlow agentic AI automates vacant shifts, care plans, and failed visit resolution.
  • Nightingale acquisition deepens AlayaCare’s Australia NDIS and disability-care software footprint.

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Benefits

Health Insurance

Hybrid Work Options

Paid Vacation

Parental Leave

Company Equity

Professional Development Budget

Paid Volunteer Time Off Program

Company Wellness Day program

Growth & Insights and Company News

Headcount

6 month growth

↑ 0%

1 year growth

↑ 0%

2 year growth

↑ 0%
Associated Press
Apr 20th, 2026
AlayaCare partners with Eitan Medical to automate infusion pump data entry for home nurses

AlayaCare, a cloud-based home and community care solutions provider, has partnered with Eitan Medical to automate data flow from infusion pumps directly into clinical documentation systems. The integration connects Eitan Medical's Eitan Insights platform with AlayaCare's system, eliminating manual transcription of infusion data for home nurses. The partnership addresses a time-consuming task where nurses must manually record pump readings including flow rates, volumes delivered and therapy parameters into patient records. By automating this process, the integration aims to reduce documentation time, minimise transcription errors and allow nurses to focus on patient care rather than administrative work. Home infusion agencies using AlayaCare can now deploy Eitan Medical infusion pumps with automatic data capture, supporting documentation compliance and audit readiness across the patient care continuum.

Associated Press
Mar 31st, 2026
AlayaCare chosen by Oliver's Nannies to support childcare operations across 9 states

Oliver's Nannies, a franchise network of in-home childcare and nanny placement agencies, has selected AlayaCare's cloud-based platform to support operations across its locations in nine US states. The company currently operates in Colorado, Florida, Georgia, Idaho, New Jersey, New York, North Carolina, Pennsylvania and South Carolina, with Nevada expansion planned. AlayaCare's platform will enable Oliver's Nannies to streamline operations, improve caregiver coordination and maintain quality standards across all franchise locations. The technology provides centralised management for scheduling, reporting and caregiver oversight whilst supporting the company's growth. Founded in 2018, Oliver's Nannies connects families with vetted childcare professionals through its Olico Care Matching system. AlayaCare, established in 2014, provides end-to-end solutions for home-based care organisations.

Associated Press
Mar 3rd, 2026
AlayaCare launches AI agents to cut home care admin work by 80%

AlayaCare, a cloud-based home care solutions provider, has launched a platform update featuring AI-powered autonomous agents that promise to reduce manual workload by up to 80%. The Toronto-based company introduced three autonomous workflows: a Visit Verification Agent that resolves failed visits automatically, a Recommended Care Plan Agent that cuts documentation time by 50%, and a Vacant Visit Scheduling Agent that operates round-the-clock to fill vacant shifts. The update includes mobile enhancements such as voice-driven form completion and improved progress notes, alongside administrative tools like AI smart summaries and an integrated collections module. Founded in 2014, AlayaCare serves public, private and non-profit home-based care organisations with over 600 employees.

Morningstar
Feb 19th, 2026
CIBC Innovation Banking provides AlayaCare with $50M growth capital facility

CIBC Innovation Banking has provided AlayaCare, a home and community care software provider, with a $50 million growth capital facility. The financing will support AlayaCare's expansion and strategic mergers and acquisitions across Canada, the US and globally. AlayaCare offers cloud-based software for home and community-based care, including simplified billing, remote patient monitoring and mobile applications. CIBC has supported the company since its founding in 2014. Founded in 2014, AlayaCare now employs over 600 people and serves public, private and non-profit care organisations. The company is backed by Inovia Capital, Generation Investment Management, La Caisse, Investissement Quebec and Klass Capital. CIBC Innovation Banking manages over $11 billion in funds and has supported more than 700 venture and private equity-backed businesses over the past six years.

Inside Ageing
Oct 27th, 2025
AlayaCare Acquires Nightingale Software Australia

AlayaCare, a cloud-based home and community care software provider, is set to acquire Nightingale Software, which specializes in NDIS and home care management solutions in Australia. This acquisition, pending customary closing conditions and regulatory approvals, aims to enhance AlayaCare's presence in the Australian care market by merging two organizations focused on expanding NDIS and disability care offerings.