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KREWE

Independent eyewear brand designing handcrafted frames

Assistant Store Manager

Retail Store ManagementUpdated on Nov 12
Full-timeNew York, NY, USAIn-person

About the Job

Requirements

  • Advanced knowledge of fashion trends and a keen interest in eyewear.
  • At least 3 years of experience in flagship-level retail sales, clienteling, hospitality, and store management.
  • Proven experience driving results through customer relationship management (CRM) and store events.
  • Strong business acumen and ability to drive results through key performance indicators (KPIs).
  • Proven history of exceeding expectations.
  • Ability to thrive in a goal-oriented working environment.
  • Ability to engage guests authentically and act as a product and brand expert.
  • Proven success training, coaching, and developing team behaviors to drive growth.
  • Passion for providing a customer-centric experience.
  • Proven success across all aspects of store operations.
  • Ability to organize and manage multiple clients simultaneously.
  • Ability to remain flexible in a collaborative, layered retail environment.
  • Excellent written and verbal communication skills.

Responsibilities

  • Lead the sales cycle through every step of the process.
  • Manage and inspire a team of sales specialists.
  • Work closely with retail partners to ensure sales quotas are exceeded.
  • Set daily goals and coach and develop the team to improve performance and reach daily goals.
  • Maintain exceptional visual brand standards at all times.
  • Act as a style advisor to every customer who enters the store.

About the Company

KREWE

Independent eyewear brand designing handcrafted frames

KREWE designs and sells sun and optical eyewear inspired by New Orleans culture, available through direct-to-consumer channels, its Maison du KREWE flagship, and wholesale partners like Nordstrom. Frames are handcrafted in small batches from plant-based acetate, bio-plastics, titanium, and 24K gold-plated hardware, with each pair undergoing a 100-point quality check. The brand differentiates itself through New Orleans-inspired designs, artisanal craftsmanship, and strong service promises including a complimentary replacement for the first full-price pair and a lifetime warranty option, plus a community focus via the KREWE Foundation. Its goal is to celebrate New Orleans energy and individual style while delivering durable eyewear and supporting access to vision care in the community.

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