J

JP Morgan Chase

Runs a consumer bank and an investment bank

Executive Director Offers & Shopping Product Lead

Product ManagementConfirmed live in the last 24 hours
Full-timeNew York, NY, USA$180.5k - $285kIn-person

About the Job

Requirements

  • Eight or more years of experience in product development, technology, or consulting with exposure to large-scale product and program delivery.
  • Strong understanding of the digital advertising ecosystem, including data needs, measurement concepts, and how advertising products create value.
  • Experience translating market and customer needs into roadmaps, requirements, and prioritized backlogs.
  • Experience partnering closely with engineering teams to deliver features from discovery through launch and ongoing optimization.
  • Familiarity with system architecture concepts, data frameworks, and application programming interfaces.
  • Experience working in agile delivery models, including planning, prioritization, and iterative delivery.
  • Ability to lead through influence and drive alignment across teams with competing priorities.
  • Organizational skills, follow-through, and ability to manage multiple workstreams and deadlines.
  • User experience orientation, with experience improving mobile and web customer journeys using data and research.
  • Working knowledge of modern analytics, automation, and artificial intelligence concepts and how they can improve product experiences and operations.
  • Written and verbal communication skills, including the ability to present clearly and persuasively to senior stakeholders.
  • Must be authorized to work for any employer in the United States.

Responsibilities

  • Set the product vision and multi-year strategy for the next generation of offers experiences, balancing customer value, brand outcomes, and feasibility.
  • Own the consumer experience end to end, including intent capture, offer relevance, reward structures and fulfillment, loyalty engagement, notifications, and servicing experiences.
  • Establish and manage a prioritized roadmap and objectives and key results, using market trends, customer research, and behavioral data to guide decisions.
  • Lead discovery for new concepts by sizing customer value, business value, and technical feasibility, and turning learnings into clear requirements.
  • Partner with design and research to deliver intuitive, accessible experiences across mobile and web while aligning to partner objectives.
  • Build cross-functional alignment across product, technology, analytics, operations, sales, and servicing partners to deliver outcomes.
  • Define, measure, and report on product performance, including adoption, engagement, redemption, and customer experience metrics.
  • Plan and execute feature launches, including rollout strategy, readiness, monitoring, and post-launch optimization.
  • Enable delivery execution by removing blockers, managing dependencies, and maintaining clear operating routines with delivery teams.
  • Ensure end-to-end processes meet legal, risk, compliance, and controls expectations, with clear documentation and approvals as required.
  • Lead, coach, and develop a team of product managers, raising the bar on product thinking, delivery discipline, and customer focus.

About the Company

JP Morgan Chase

Runs a consumer bank and an investment bank

JPMorgan Chase runs the largest bank in the United States, which serves households and small businesses as Chase and large companies, governments, and investors as J.P. Morgan. During the 2008 financial crisis it bought the failing investment bank Bear Stearns and lender Washington Mutual, and in 2023 it took over First Republic Bank after regulators seized it. Chase takes deposits and earns interest on credit cards, mortgages, and car loans, while the investment side earns fees for advising on mergers, raising money for companies, trading stocks and bonds, and managing wealth. Formed in a 2000 merger, JPMorgan Chase traces its roots to 1799 and is based in New York City.

Company size
10,001+
Company stage
IPO
Headquarters
New York City, New York
Founded
1799

Recently Posted Jobs

Explore more opportunities at JP Morgan Chase

See more jobs