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Stepful

Online MA and phlebotomy certification training

Manager – Paid Acquisition

Performance & Paid MarketingConfirmed live in the last 24 hours
Full-timeNew York, NY, USA

About the Job

Requirements

  • At least 4 years of hands-on experience scaling paid social and paid search at a direct-to-consumer startup, ideally managing monthly budgets of $1 million or more.
  • A track record of driving efficient growth across customer acquisition cost, return on investment, and lifetime value while scaling spend.
  • Strong project management skills and the ability to handle multiple initiatives at the same time.
  • Ability to balance tactical execution with strategic thinking, setting plans and executing them independently.
  • Ability to communicate risks and opportunities to internal stakeholders and manage day-to-day agency relationships.
  • High attention to detail, including catching and preventing errors.
  • Experience managing external creative agencies, briefing them effectively, and providing actionable feedback to improve ad performance.
  • Ability to analyze campaign performance data, identify insights, and determine optimization levers for campaigns at scale.
  • Ability to translate data into clear narratives that support day-to-day decisions and broader team alignment.

Responsibilities

  • Own end-to-end paid media strategy across Meta, Google, and potential new channels, from planning through launch, optimization, and scaling.
  • Build and drive a continuous testing roadmap across tactics, audiences, creative, messaging, and landing pages, translating results into actionable insights.
  • Manage the Search agency and hold it accountable for performance goals and roadmap execution.
  • Monitor performance daily, optimize toward customer acquisition cost and return on investment targets, and identify new growth opportunities.
  • Own weekly key performance indicator reporting, surface trends, efficiencies, and scaling opportunities, and share learnings across the team.
  • Diagnose performance fluctuations and identify channel- and business-level factors driving them.
  • Partner with creative teams and external agencies to produce video, user-generated content, influencer, and static assets.
  • Stay current on platform updates, algorithm shifts, and industry trends to keep paid social strategy current.
  • Drive new acquisition and full-funnel growth ideas and actively shape and run experiments.

Desired Qualifications

  • Experience in EdTech, healthcare, or another mission-driven business-to-consumer industry.
  • Interest in testing frameworks, user-generated content trends, and performance marketing communities.

About the Company

Stepful

Online MA and phlebotomy certification training

Stepful offers online training programs for people who want to start careers as medical assistants or phlebotomists. Its courses are online and include both theory and practical elements such as clinical hours, plus preparation for national certification exams. Classes are designed to be completed in a few months. Tuition pays for the online courses, certification prep, and access to a network of healthcare employers, and Stepful partners with employers to help graduates find jobs. This helps students gain credentials and secure employment in healthcare. Unlike programs that only teach theory, Stepful combines learning with hands-on hours and job placement support, aiming to make healthcare careers more accessible. The company’s goal is to create economic opportunities by helping job seekers enter and advance in healthcare roles with solid certification and placement outcomes.

Company size
201-500
Company stage
Series C
Total funding
$122.9M
Headquarters
New York City, New York
Founded
2021

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