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eClerx

Data analytics and BPM outsourcing services

Associate Process Manager

Data AnalysisConfirmed live in the last 24 hours
Full-timePune, Maharashtra, IndiaNo salary listedIn-person

About the Job

Requirements

  • Possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions.
  • Identify discrepancies and propose optimal solutions using a logical, systematic, and sequential methodology.
  • Be open-minded toward input and views from team members, and effectively lead, control, and motivate groups toward company objectives.
  • Be self-directed and proactive in meeting internal and external customer needs and achieving customer satisfaction.
  • Clearly and concisely articulate and convey goals and thoughts verbally and in writing to clients, colleagues, subordinates, and supervisors.
  • Demonstrate advanced skills in exploratory data analysis, trend identification, variance analysis, and opportunity diagnostics.
  • Work with large product catalogs and competitive datasets across multiple ecommerce categories and regions, with a focus on automotive.
  • Have experience in market intelligence, digital shelf analytics, assortment gap identification, functional substitute mapping, and pricing and promotion analysis.
  • Demonstrate advanced proficiency in SQL, Excel, and Python for data preparation, transformation, and analysis.
  • Have strong data visualization skills using Power BI or Tableau to communicate complex findings.
  • Have experience handling structured and unstructured product data feeds, syndicated market data, point-of-sale data, and inventory or stock data.

Responsibilities

  • Audit processes, implement best practices and process improvements, and utilize available frameworks and tools.
  • Conduct competitive benchmarking and category performance analysis across B2B ecommerce platforms and distribution channels.

About the Company

eClerx

Data analytics and BPM outsourcing services

eClerx Services Ltd. provides business process management and data analytics services to clients worldwide, focusing on financial services, telecom, retail, and technology. It helps clients by managing and optimizing data-intensive processes, acting as an extension of their operations through data management, automation, analytics, and consulting. Its offerings cover trade lifecycle management, risk and compliance in financial markets, digital services like content creation and e-commerce analytics, and customer operations optimization. Its differentiator is combining deep domain knowledge with data-driven insights and it pursues growth through strategic acquisitions, such as Personiv, to expand back-office and customer support capabilities, with the goal of helping clients run efficient, data-driven processes while focusing on core business.

Company size
10,001+
Company stage
IPO
Headquarters
Mumbai, India
Founded
2000

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