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PENN Entertainment

Operates casinos, racetracks, and online betting

Beverage Server

Dining, Bar & Counter ServicePosted on Nov 10
Part-timeHarvey, LA, USANo salary listedIn-person

About the Job

Requirements

  • Previous beverage experience is required.
  • Cash handling experience is required.
  • One year of cocktail server experience in a fast-paced environment is preferred.
  • Excellent customer service and interpersonal skills are required.
  • Strong written and verbal communication skills are required; fluency and literacy in English are required.
  • The ability to maintain confidentiality and professionalism is required.
  • The employee must have the mobility and dexterity to carry and serve a tray of beverages weighing 15 pounds.
  • The employee must be able to work collaboratively and communicate effectively with team members at all levels of the organization.
  • The employee must be able to work a flexible schedule, including nights, weekends, and holidays.

Responsibilities

  • Adhere to departmental and property policies and procedures regarding guest service standards.
  • Provide prompt, courteous beverage refreshment service to casino guests.
  • Maintain accountability for cash receipts, complimentary charges, drink tokens, room charges, and issue banks.
  • Stay informed about changing promotional beverages, events, and services.
  • Maintain the integrity of financial controls and responsibilities.
  • Interact with guests and coworkers in a helpful, positive, professional, and friendly manner.
  • Resolve service issues according to established guidelines.
  • Serve tables in proper order of arrival, with exceptions in common-sense situations or as ordered by a supervisor.
  • Perform all other related and compatible duties as assigned.
  • Maintain strict confidentiality in company matters.

Desired Qualifications

  • A high school diploma or equivalent is preferred.

About the Company

PENN Entertainment

Operates casinos, racetracks, and online betting

Penn Entertainment runs a nationwide network of casinos and racetracks and builds a strong online gaming and sports betting platform. It operates 42 casinos and racetracks across 19 states, alongside a digital sports betting and iGaming presence and sports media properties. Its products work by combining physical venues with online platforms so customers can bet, play casino games, or follow sports content across both in-person and digital channels, using a unified account and cross-channel experiences. Compared with competitors, the company differentiates itself with its large, diverse footprint and its omni‑channel approach that links land-based gaming, online wagering, and media partnerships into one ecosystem. The company’s goal is to lead the North American gaming industry by growing its community of players and expanding its integrated entertainment experiences across physical venues, online platforms, and media.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Wyomissing, PA
Founded
1972

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