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Sodexo

Global food services and facilities management

Injury Management Coordinator

Claims AdjudicationPosted on Nov 12
Full-timePerth WA, AustraliaNo salary listed

About the Job

Requirements

  • A minimum of 3 years of experience in injury management or a related area.
  • A degree in allied health or a related discipline is preferred, including Occupational Therapy, Physiotherapy, Exercise Physiology, or Psychology.
  • Comprehensive advanced knowledge of workers' compensation legislation for the relevant portfolio.
  • Advanced knowledge of current work health and safety legislative requirements and workers' compensation and injury management systems.
  • Strong written and verbal communication, negotiation, and influencing skills.
  • Expert analysis and decision-making skills.
  • Expert record-keeping skills and attention to detail.
  • Strong initiative and the ability to work autonomously.
  • Ability to handle multiple projects and priorities.
  • Expert critical thinking and reasoning ability and analytical skills.
  • Intermediate proficiency in Microsoft Office, including expert proficiency in Word, PowerPoint, and Outlook.
  • A driver's licence.

Responsibilities

  • Plan, develop, and implement proactive injury-management and rehabilitation strategies for injured workers.
  • Coordinate receipt of claims from all states and ensure timely completion of claim forms for registration with insurance providers.
  • Communicate, influence, and negotiate with key stakeholders.
  • Complete administrative tasks associated with workers' compensation, including file notes, return-to-work plans, claim filing, and maintaining documentation in the injury-management system.
  • Ensure legal compliance with existing and proposed legislation.
  • Participate regularly in claim reviews with insurers and other key stakeholders to achieve optimal return-to-work outcomes with minimal costs.
  • Calculate and ensure accurate processing of weekly compensation payments and payments to medical providers as required.
  • Assist with developing and delivering internal injury-management training packages and programs to key internal stakeholders.
  • Liaise with injured workers, insurers, health professionals, rehabilitation providers, operations and support personnel, legal providers, and other key subject-matter experts as required.
  • Participate in medical case conferencing to achieve optimal return-to-work outcomes.
  • Meet general client contractual reporting requirements for incident performance.
  • Provide managers and the leadership team with timely reports, including analytical reports, and summarise results.
  • Complete and record administrative tasks relating to injury management and workers' compensation in line with national strategy and procedural requirements.
  • Participate in regular incident-classification reviews and provide relevant information to support health, safety, and environment classification of incidents in accordance with company guidelines.
  • Attend relevant training sessions and keep abreast of current and proposed legislation associated with injury management and workers' compensation.
  • Assist with managing change and encourage team members to contribute to improvement initiatives and a continuous-improvement philosophy.
  • Adhere to health, safety, environmental, and quality standards, policies, and procedures; proactively support a healthy and safe work environment, including reporting incidents and hazards.
  • Proactively encourage an environment of wellbeing across the business.

About the Company

Sodexo

Global food services and facilities management

Sodexo provides Food and Services by managing on-site facilities and catering across work, healthcare, education, and leisure environments. Its offerings include on-site meal services, cleaning, maintenance, and other facilities-management tasks designed to improve daily life for employees and the people served. The company differentiates itself through its global scale (present in 43 countries, serving about 80 million consumers daily), its independent, family-owned structure, and a strong, responsible business model focused on social and environmental progress. Sodexo aims to grow while elevating quality of life for employees and clients and contributing to the economic and community well-being where it operates.

Company size
10,001+
Company stage
IPO
Headquarters
Issy-les-Moulineaux, France
Founded
1966

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