PIP/Med Pay Project & Program Lead - Personal Injury & Medical Payments

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. 

Job Description

The Enterprise Project/Program Management Lead Consultant is accountable for independently leading all aspects of multiple complex programs or projects with a high level of risk, organizational span, business complexity, team size, and interdependencies. Projects may be across multiple functional areas and are of strategic importance to the organization.

Focus of this role will include Personal Injury Protection (PIP) and Medical Payments claim handling processes, vendor relationships and oversight, Decision Point management and technology enhancements.

We are seeking a PIP/Med Pay Project & Program Lead to join our growing team! In this role, you will support key strategic initiatives, including vendor management and oversight of the Mitchell Decision Point process. The ideal candidate will bring strong project and program management expertise, along with in-depth knowledge of Mitchell Decision Point. Candidates should possess a comprehensive understanding of the decision point process from end to end, including workflow management, vendor coordination, issue resolution, and process optimization to ensure successful program execution and business outcomes.

Key Responsibilities

• Motivates others to share in project challenges and inspires them to achieve project goals while constructively evaluating their performance

• Delivers project communication on complicated projects and issues in an easily understood simplified style to any audience

• Delivers project results through leadership and influence rather than authority and control; leverages organizational dynamics to influence outcomes through leadership and communication skills

• Drives achievement of projects/program success factors

• Engages appropriate stakeholders in risk identification and mitigation

• Represents the projects/program and its objectives in all governance and gating forums

• Customizes solutions for complex issues typically involving enterprise-level considerations

• Drives project execution. Provides direction and oversight throughout project lifecycle to project team to meet applicable business requirements

• Directs strategic project/programs of high complexity and impact

• Manages high complexity projects independently with no support or direction from others

Supervisory Responsibilities

• This job does not have supervisory duties.

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Skills

Analytical Decision Making, Business Decisions, Business Requirements, Communication, Leadership, Prioritization, Process Improvements, Program Management, Project Communications, Project Implementations, Project Lifecycle, Project Management, Project Management Life Cycle (PMLC), Project Management Oversight, Project Planning, Project Team Management, Stakeholder Relationship Management, Strategic Objectives, Vendor Management, Vendor Relationships

Compensation

Compensation offered for this role is 90,700.00 - 153,925.00 annually and is based on experience and qualifications.

The candidate(s) offered this position will be required to submit to a background investigation.

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

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It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.

Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.

When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.

To help create a more personal and engaging experience, we ask that you join with your camera on if your interview is virtual. Please also have a Valid Photo Identification available at the start of your interview.  If you require any accommodations or have questions ahead of your interview please reach out to your recruiter.

Note: Internal candidates are only asked to join on video; a Valid Photo Identification is not needed for the interview.