C

Crate & Barrel

Omnichannel home furnishings retailer and brands

Designer

Retail SalesUpdated on Nov 12
Full-timeArlington, VA, USANo salary listedIn-person

About the Job

Requirements

  • At least 1 year of relevant experience in furniture sales, home decor design, retail, or customer service.
  • Experience working one-on-one with clients and recommending solutions.
  • Understanding of basic design functions, including spatial planning, fabric selection, lighting, and interior design styles.
  • Strong affinity for technology, including 2D and 3D tools, Google platforms, and virtual communication; proficiency in floor planning.
  • Ability to stay up to date on current design trends.
  • Proven track record of building long-lasting relationships with customers.
  • Effective and timely communication skills and the ability to translate the brand vision and customers’ wants and needs.

Responsibilities

  • Drive sales and provide a differentiated customer experience through enriching interactions and elevated design offerings in-store, in-home, and virtually.
  • Create elevated customer designs using preferred design tools to produce mood boards, 2D and 3D floor plans, product lists, and customer presentations.
  • Lead design consultations in person, in-store or in-home, or through email, phone, and virtual channels.
  • Deliver projects within determined timelines.
  • Understand brand aesthetics and merchandising strategy across store, e-commerce, and catalog channels.
  • Maintain awareness of product information, including product characteristics and care information, and stay informed about competitors and industry trends.
  • Meet individual sales, key performance indicator, service, and productivity goals, and engage customers on the sales floor using company selling skills.
  • Listen to customers to identify suitable products and communicate company loyalty services, including Designer Rewards, the Design Trade Program, and credit card offerings.
  • Support and model excellent customer service by providing gracious, quick, and efficient assistance.
  • Support store training and educate others on design services and offerings.
  • Develop new and lasting customer relationships through networking and clienteling.
  • Use design knowledge, including spatial planning, fabric selection, lighting, and interior design styles, to serve customers.
  • Stay current on design trends and adapt as the business evolves.

Desired Qualifications

  • Experience with design tools is preferred.

About the Company

Crate & Barrel

Omnichannel home furnishings retailer and brands

Crate & Barrel sells home furnishings and decor across its brands—Crate & Barrel, Crate & Kids, CB2, and Hudson Grace—through stores and online. Products are curated, sourced, produced, and delivered with professional setup as part of a seamless omnichannel shopping experience. The company differentiates itself by operating multiple brand lines and a global franchise network, combining physical retail with a strong online presence and end-to-end service. Its goal is to help people build a home with purpose by offering accessible, well-curated furnishings across platforms and countries while focusing on customer experience and responsible business practices.

Company size
5,001-10,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Naperville, IL
Founded
1962

Recently Posted Jobs

Explore more opportunities at Crate & Barrel

See more jobs