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Walmart

Sells groceries and essentials in stores and online

Group Director - Product Management, Global Fraud, Identity & Account Protection

Technical Product ManagementConfirmed live in the last 24 hours
Full-timeSan Bruno, CA, USAIn-person

About the Job

Requirements

  • A bachelor's degree in computer science, engineering, or a related area and 15 years of product management experience, or 17 years of experience in product management or a related area.
  • A master's degree in computer science, engineering, business administration, or a related area and 14 years of experience as a product manager is preferred.
  • Experience leading large, cross-functional product organizations and managing leaders.
  • Experience defining and executing multi-year product strategies for complex, platform-based products.
  • Experience influencing executive stakeholders and driving enterprise-wide alignment.
  • Strong analytical and business acumen, including experience managing large-scale investments and portfolio decisions.
  • Deep expertise in fraud prevention, identity verification, account security, payments risk, and trust platforms.
  • Experience operating global products across multiple markets, regulatory environments, and customer segments.
  • Knowledge of account takeover prevention, authentication, digital identity, linked account management, and customer trust frameworks.
  • Experience building platforms that support cross-border commerce and international transactions.
  • Experience applying artificial intelligence, machine learning, and advanced analytics to fraud detection and risk management.
  • Supervisory experience.
  • Knowledge of implementing Web Content Accessibility Guidelines 2.2 AA standards, assistive technologies, and digital accessibility best practices is valued.

Responsibilities

  • Own the long-term vision, strategy, and product portfolio for fraud prevention, account integrity, identity management, and trust platforms across Walmart's global markets.
  • Expand and evolve U.S. fraud capabilities into a scalable global platform supporting Walmart International, Sam's Club, Mexico, Central America, and future markets.
  • Develop multi-year product strategies balancing customer experience, business growth, operational efficiency, compliance requirements, and risk mitigation.
  • Drive executive alignment on strategic priorities, investment decisions, and portfolio outcomes.
  • Establish success metrics, business cases, and resource allocation frameworks for large-scale portfolio initiatives.
  • Lead development of modern fraud prevention capabilities addressing payments, transactions, cart, checkout, account creation, and financial services.
  • Define global strategies for account trust, identity verification, account takeover prevention, and customer authentication.
  • Build scalable solutions supporting linked accounts, Walmart+ sharing, business purchasing permissions, delegated access, and enterprise workflows.
  • Create frameworks and capabilities to manage cross-border transactions and international risk patterns.
  • Prepare Walmart's trust platform for AI-powered commerce and agent-to-agent transactions.
  • Lead product portfolio governance across interconnected product families.
  • Ensure roadmap alignment, platform interoperability, dependency management, and scalable architecture decisions.
  • Guide product discovery, experimentation, validation frameworks, and customer-centered innovation.
  • Oversee product lifecycle management from concept through minimum viable product, rollout, adoption, and global scaling.
  • Evaluate technical and operational risks while balancing innovation with platform stability and compliance requirements.
  • Champion data-driven decision-making, experimentation, and insight-led prioritization across the organization.
  • Advance adoption of AI-powered product development practices and responsible AI governance.
  • Identify emerging technologies, industry trends, and disruptive opportunities in fraud, identity, risk management, and digital trust.
  • Partner with engineering, data science, analytics, and business leaders to unlock capabilities and accelerate product outcomes.
  • Lead and grow a high-performing team of Product Directors, Senior Managers, and Product Managers.
  • Coach and develop leaders in product strategy, execution excellence, stakeholder management, and organizational leadership.
  • Build organizational capability, succession readiness, and long-term talent pipelines.
  • Establish product management best practices, operating mechanisms, and standards that scale across the organization.
  • Build partnerships across Engineering, Design, Analytics, Risk, Payments, Financial Services, Operations, Legal, Compliance, and Business organizations.
  • Communicate complex strategies through data-driven narratives that influence executive stakeholders and drive alignment.
  • Shape Walmart's competitive positioning through strategic partnerships, industry engagement, and market intelligence.
  • Build high-performing, inclusive teams, invest in talent development through coaching, mentorship, feedback, and growth opportunities, and foster enterprise partnerships.
  • Model ethical decision-making, transparency, accountability, and compliance, and create an environment where associates can raise concerns.
  • Center decisions on customers and members, balancing trust, safety, and risk management with seamless experiences.
  • Drive innovation, learning, experimentation, and operational rigor, and promote adoption of emerging technologies.

Desired Qualifications

  • An MBA or advanced degree is preferred.
  • Experience building and scaling eCommerce fraud, payments risk, identity, account protection, or trust and safety platforms.
  • Experience defining and executing multi-year strategies for consumer-facing, large-scale, highly complex B2B/C products.
  • Knowledge of accessibility best practices and experience integrating digital accessibility into products and services.

About the Company

Walmart

Sells groceries and essentials in stores and online

Walmart sells groceries, household essentials, clothing, and electronics through stores and online marketplaces for consumers around the world. Its everyday low price model combines large purchasing volumes with distribution networks that move goods to stores and customer homes. Shoppers can browse online, collect orders at a nearby store, or request delivery, while third-party merchants use its marketplace and fulfillment services to reach customers. The group earns revenue from merchandise sales, memberships, advertising, and services, and also operates pharmacies, optical centers, and digital payments businesses. Walmart opened its first discount store in 1962 and is headquartered in Bentonville, Arkansas.

Company size
10,001+
Company stage
IPO
Headquarters
Bentonville, AR
Founded
1962

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